Senior Product Manager, Menu Experience

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Job Title

What does a Senior Product Manager do at Clover

Were looking for a Senior Product Manager to own the Menu experience the core system that determines how users discover browse and select items at checkout. Youll drive the strategy UX and underlying architecture that shapes this critical part of the product working closely with engineering design and merchant-facing teams.

What you will do:

• Define and own the product strategy for menu discovery and item selection aligned with broader business goals

• Lead end-to-end UX for menu flows both single and multi-location restaurant operators

• Partner with engineering to design a scalable menu architecture (data models item hierarchies modifiers variants) that supports diverse merchant needs

• Translate merchant and end-user research into a prioritized roadmap

• Define success metrics and use data to guide iteration

• Collaborate cross-functionally with design engineering sales and support to ship and scale features

• Balance flexibility for merchants (custom menus modifiers pricing rules) with simplicity for end users

• Communicate roadmap tradeoffs and outcomes to leadership and stakeholders

What you need to have:

• 5 years of product management experience ideally in POS e-commerce marketplace or ordering systems

• Proven experience owning both UX and technical architecture decisions

• Strong analytical skills comfortable defining metrics and using data to prioritize

• Experience working with complex data structures (catalogs taxonomies item relationships)

• Excellent collaboration skills across design engineering and business teams

• Track record of shipping and iterating on high-traffic user-facing features

What is nice to have:

• Experience in restaurant tech retail tech or hospitality

• Familiarity with menu/catalog systems at scale (multi-location multi-language multi-currency)

• Experience with A/B testing and experimentation frameworks

How youll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range

These pay ranges apply to employees in Sunnyvale California. Pay ranges for employees in other states may differ.

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• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

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