Senior Product Manager, Digital Commerce Experience
Job Location:
San Mateo, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Why Sony Interactive Entertainment
Sony Interactive Entertainment isnt just the Best Place to Play its also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation were part of a proud legacy of innovation and excellence. SIE is a dynamic technology company delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand a name synonymous with entertainment excellence and creativity.
Senior Product Manager
San Mateo San Diego Or Los Angeles (hybrid)
**remote considered west coast hours
About the Role
The Digital Commerce Experience Product team is on a mission to build world-class customer and operator experiences for PlayStations digital stores. As Senior Product Manager you will play a lead role in evolving the end-to-end customer experience and expanding our storefront presence across geographies and channels.
Youll work closely with global cross-functional teamsincluding Design Engineering Marketing and Legalto deliver delightful seamless and scalable experiences that drive player engagement and business growth.
What Youll Do
- Lead end to end customer experience across devices: translating our commerce product strategy into a compelling roadmap for PlayStation Storefront experiences across all platforms.
- Shape the Future: Drive the global expansion roadmap for PlayStations Storefronts ensuring consistency and excellence across geographies and digital channels.
- Champion the Player: Leverage data insights and experimentation to optimize the customer journeyfrom discovery to purchase and beyond.
- Collaborate and Align: Partner with Store Commercial Marketing and Program Management teams to deliver cohesive high-impact initiatives and ensure smooth execution.
- Innovate with Impact: Work hand-in-hand with Engineering UX and Research to design intuitive high-performing and scalable solutions.
- Ensure Global Readiness: Collaborate with Legal and Compliance to design experiences that are locally optimized and globally compliant.
- Measure What Matters: Define success metrics and continuously monitor analyze and improve product performance to drive measurable results.
What Were Looking For
- Experience: 8 years of product management experience 3 years with large-scale D2C eCommerce products or platforms. Web Mobile App and/or TV app experience highly preferred.
- Product Sense: Usage of qualitative and quantitative data to identify user problems brainstorm feature solutions and create a holistic product strategy to optimize the user experience and address business needs.
- Leadership: Proven track record of leading and delivering complex programs in global matrixed organizations.
- Collaboration: Strong cross-functional partnership skills with business engineering design and stakeholder teams.
- Mindset: A resilient resourceful leader who thrives in ambiguity and drives clarity through action.
- Expertise: Background in enterprise-level integrations and delivering end-to-end digital commerce experiences.
- Communication: Exceptional storytelling and presentation skills capable of influencing at all levels.
- Execution: Results-oriented and skilled at managing multiple priorities in a fast-paced environment.
- Methodology: Hands-on experience with agile development practices.
Bonus Points
- Experience building global eCommerce or D2C experiences for major digital or retail brands.
- Familiarity with UX design principles personalization systems and experimentation platforms.
At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.
In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Clickhere to learn more.
The estimated base pay range for this role is listed below.
$154800 - $232200 USD
Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect how we use it who we share it with and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Required Experience:
Senior IC
About Company
Explore the new generation PlayStation 4 and PS5 consoles - experience immersive gaming with thousands of hit games in every genre to rewrite the rules for what a PlayStation console can do.
