Senior Practice Assistant, Pediatric Neurology
Job Location:
Boston, NH - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Pediatric Neurology Hybrid Schedule Monday-Friday 8:30 AM-5:00 PMAre you a highly organized patient-focused administrative professional who thrives in a fast-paced healthcare environment Join the Pediatric Neurology team within Mass General Brighams Department of Neurology and newly formed Neuroscience Institute where compassionate care and groundbreaking science come together to improve the lives of children and families.
In this front desk patient-facing role youll serve as a key member of a collaborative care team supporting physicians advanced practice providers and patients throughout their care journey.
What Youll Do:
- Coordinate patient scheduling registration and check-in/check-out activities
- Serve as a primary point of contact for patients and families providing exceptional service and support.
- Manage administrative workflows including document scanning billing-related processes and medical record updates.
- Act as a scheduling registration and billing systems expert providing guidance and support to colleagues.
- Assist with complex scheduling needs including provider schedule management and specialty appointments.
- Support daily practice operations and help ensure an efficient welcoming clinical environment.
- Handle inquiries related to prior authorizations prescription refills test results and provider communications.
Qualifications
- High School Diploma or equivalent required
- 3 years of office or administrative experience
- Strong Microsoft Office skills including Outlook Word Excel and PowerPoint
- Excellent organization communication and time management skills
- Ability to manage multiple priorities while maintaining accuracy and professionalism
- Experience providing outstanding customer service in a busy environment
Additional Job Details (if applicable)
Why Join Us
- Hybrid work schedule
- Starting pay of $22.00/hour based on experience
- Comprehensive benefits including medical dental and vision coverage
- 403(b) retirement plan
- Tuition reimbursement
- Discounted MBTA pass and additional employee perks
- Opportunity to grow your career within a world-class pediatric neurology program
If youre passionate about helping patients and families while building your career in healthcare administration wed love to hear from you. Join a team thats making a meaningful difference every day!
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.37 - $27.71/HourlyGrade
4EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
