Senior Pod Lead, Client Value & Lifecycle Studio

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things learn new skills and discover what you excel atall from Day One.

The Senior Pod Lead is a strategic growth leader within the Client Value & Lifecycle Studio a newly established growth and innovation capability focused on identifying testing and validating future sources of client and enterprise value for U.S. Bank. As a founding member of this growing team you will help shape how the Studio operates while influencing enterprise decisions that drive the banks long-term growth agenda.

This role sits at the intersection of growth strategy consumer and business banking client insights analytics and business transformation. The Senior Pod Lead is responsible for identifying high-potential growth opportunities through market trends competitive intelligence client needs and lifecycle insights. They develop business cases lead hypothesis-driven pilots evaluate outcomes and recommend where U.S. Bank should invest scale iterate or stop in pursuit of future growth.

The ideal candidate thrives in ambiguity is energized by solving complex business challenges and has a demonstrated ability to influence outcomes across large matrixed organizations without direct authority. This is not a traditional digital product management role. Success requires strategic thinking financial acumen business-case development market awareness and cross-functional leadership.

Key Responsibilities:

Growth Strategy & Opportunity Discovery

Lead a dedicated cross-functional pod focused on a defined client segment life event lifecycle stage or emerging growth opportunity.

Identify future sources of client and enterprise value through analysis of market trends competitive dynamics consumer behavior client needs and industry developments.

Evaluate market attractiveness opportunity size strategic fit and business impact of potential growth initiatives.

Collaborate with partners across Product Marketing Channels Analytics Finance Strategy Customer Experience and Lines of Business to develop innovative growth hypotheses and value propositions.

Business Case Development & Strategic Evaluation

Build robust business cases that assess opportunity potential financial impact investment requirements risks and strategic tradeoffs.

Translate strategic opportunities into clear hypotheses test plans learning agendas success measures and decision frameworks.

Assess competing opportunities and provide recommendations that optimize enterprise value creation.

Present findings and recommendations to senior leaders and stakeholders providing clear rationale and actionable paths forward.

Test-and-Learn Leadership

Lead the execution of pilots and proof-of-concept initiatives designed to validate growth opportunities.

Partner with Product Marketing Branch Channel Analytics and Technology teams to execute and monitor initiatives using data-driven approaches.

Establish success metrics and performance benchmarks to evaluate effectiveness.

Analyze results and recommend whether initiatives should scale iterate pivot or stop.

Performance & Outcome Management

Own performance monitoring for initiatives across client engagement adoption satisfaction retention and business outcomes.

Ensure financial assumptions expected benefits and economic impacts are clearly defined measured and refined throughout the lifecycle of an initiative.

Communicate outcomes risks investment tradeoffs learnings and strategic implications to Studio leadership and executive stakeholders.

Cross-Functional Leadership & Enterprise Influence

Influence and align stakeholders across multiple businesses and functions without formal authority.

Coordinate efforts across Lines of Business and enterprise partners to ensure feasibility readiness and organizational support.

Clarify priorities decision points dependencies and accountability across highly matrixed teams.

Prepare validated opportunities for transition into scalable operating models in partnership with Growth Studio and business owners.

Outcomes This Role Is Accountable For:

Identification and validation of future growth opportunities aligned to Client Value & Lifecycle Studio priorities.

Development of compelling business cases and evidence-based investment recommendations.

Clear scale iterate or stop decisions supported by analytical financial and client evidence.

Measurable improvements in client and enterprise outcomes through successful growth initiatives.

Accelerated learning cycles that enable faster decision-making and resource allocation.

Strong cross-functional alignment and successful transition of validated opportunities into scalable business processes and operating models.

Qualifications:

Experience leading complex cross-functional initiatives within strategy growth transformation consulting innovation corporate strategy consumer banking strategy or related disciplines.

Demonstrated ability to identify growth opportunities through market research competitive intelligence client insights trend analysis and strategic evaluation.

Strong analytical and financial acumen including business case development opportunity sizing investment assessment performance measurement and tradeoff analysis.

Proven ability to operate effectively in ambiguous environments and bring structure to evolving business challenges.

Experience building and launching new programs capabilities operating models or strategic initiatives from concept through execution.

Strong executive communication storytelling and decision-support capabilities.

Proven ability to influence stakeholders and drive alignment across complex matrixed organizations without formal authority.

Experience working across product marketing analytics finance operations strategy or related functions.

Bachelors degree required; advanced degree preferred.

**The role offers a hybrid/flexible schedule which means theres an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**

If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical dental vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and/or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.