Senior Network Engineer
Job Location:
Herndon, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Sr. Network Engineer
Location(s): Herndon VA or Cape Canaveral FL
Responsibilities:
- Design implement and support Cisco Unified Communications infrastructure including VoIP IP telephony voice video and mobility solutions across enterprise and multi-site environments.
- Administer monitor troubleshoot and optimize Cisco Call Manager (CUCM) IP phones voicemail systems and related telecommunications platforms.
- Lead software upgrades deployments and enhancements for Cisco Unified Communications products while ensuring system performance and reliability.
- Analyze call flows and call detail records (CDRs) to identify troubleshoot and resolve complex voice and network issues.
- Provide technical support to end users and IT teams coordinate with stakeholders and vendors and independently resolve escalated issues.
Skills:
- 5 years of experience administering and supporting Cisco telecommunications/Unified Communications systems.
- Active TS/SCI clearance required.
- Experience designing and deploying Cisco voice solutions in multi-site environments.
- Strong troubleshooting customer support and problem-resolution skills.
Required Experience:
Senior IC