Senior Mortgage Processor
Phoenix, NM - USA
Job Summary
We are seeking an experienced Senior Mortgage Processor to manage residential mortgage loans from application through closing with an emphasis on USDA and Non-QM loan programs while also supporting Conventional FHA and VA financing. This role requires a processor who consistently delivers clean loan submissions proactively manages underwriting conditions and keeps complex files moving efficiently. The ideal candidate thrives in a fast-paced high-volume lending environment and partners closely with Loan Officers Underwriters Closers and borrowers to ensure an exceptional customer experience and timely loan closings.
Responsibilities:
- Process and manage USDA Non-QM Conventional FHA and VA mortgage loan files from application through closing while maintaining accuracy and compliance.
- Prepare complete high-quality loan packages that result in clean underwriting submissions and minimize suspense conditions.
- Review borrower income assets credit employment tax returns appraisal reports and supporting documentation to ensure loan eligibility.
- Analyze complex borrower scenarios including self-employed borrowers bank statement loans DSCR loans asset utilization investment properties and layered income documentation.
- Proactively manage underwriting conditions by obtaining required documentation quickly and maintaining consistent communication with borrowers Loan Officers Underwriters and third-party vendors.
- Submit complete loan files to underwriting and resolve outstanding conditions to support efficient underwriting turn times and timely closings.
- Coordinate with title companies appraisal management companies insurance providers employers and other third-party partners to ensure all closing requirements are satisfied.
- Monitor loan pipelines and prioritize multiple files while consistently meeting production goals service level agreements and closing deadlines.
- Maintain compliance with investor guidelines agency requirements TRID RESPA ECOA HMDA and all applicable federal and state mortgage lending regulations.
- Deliver exceptional customer service by providing timely loan status updates resolving borrower questions and creating a smooth lending experience from application through funding.
Qualifications:
- High school diploma or equivalent required. Associates or Bachelors degree preferred.
- Minimum of 5 years of recent residential mortgage processing experience.
- Recent hands-on experience processing USDA and Non-QM mortgage loan products.
- Strong knowledge of Conventional FHA VA USDA Jumbo and Non-QM underwriting guidelines.
- Experience reviewing income documentation tax returns self-employed borrower files asset documentation credit reports and appraisal reviews.
- Proven ability to process complex borrower profiles including multiple income sources investment properties bank statement loans and layered loan files.
- Demonstrated success submitting complete loan files with minimal underwriting conditions.
- Experience managing a high-volume mortgage pipeline while maintaining exceptional accuracy and meeting production deadlines.
- Proficiency with loan origination systems automated underwriting systems mortgage processing software and Microsoft Office.
- Excellent organizational analytical communication and problem-solving skills with a strong commitment to quality and customer service.
Desired Qualifications:
- Advanced knowledge of USDA eligibility requirements income calculations and Rural Housing guidelines.
- Experience processing a wide variety of Non-QM loan products including bank statement DSCR asset utilization Jumbo and investor-specific programs.
- Proven track record of maintaining clean files low condition rates and efficient closing timelines.
- Experience supporting high-producing Loan Officers in a fast-paced retail mortgage lending environment.
- Ability to identify potential issues early resolve challenges proactively and keep loan files progressing toward successful closings.
- Strong relationship-building skills with borrowers Loan Officers Underwriters Closers and third-party partners while delivering an outstanding customer experience.