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Senior Manager Transformation & BPS Solutioning
Job Location:
Job Location:
Brunswick, ME - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 August 2026 (5 hours ago)
Posted:
Application Deadline:
7 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at . Mandatory Skills: AI/ML(RPA). Experience: >10 YEARS.The expected compensation for this role ranges from $100000 to $185000 . Final compensation will depend on various factors including your geographical location minimum wage obligations skills and relevant experience. Based on the position the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options disability insurance paid time off (inclusive of sick leave) other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Description
This is a high-impact strategic role that sits at the intersection of pre-sales solutioning business analysis and program management within Wipros Business Process Services (BPS) practice. As a Senior Manager you will serve as a trusted advisor to Fortune 500 clients- architecting end-to-end transformation solutions across critical process towers including Finance & Accounting HR Supply Chain Customer Experience BFSI MDPS Healthcare and Life Sciences. You will combine deep business process expertise with AI-driven innovation leveraging Agentic AI AIOps MLOps and intelligent automation to reimagine how enterprises operate outsource and transform. If you are someone who thrives on solving complex problems telling compelling stories and building lasting client relationships this role is designed for you.
Key Responsibilities:
RFx & Solution Architecture/Pre-Sales
- Lead end-to-end RFx responses (RFI RFP RFQ) focused on process transformation and outsourcing solutioning across one or multiple domains: Finance & Accounting BFSI MDPS HR Supply Chain and Customer Experience (CX)
- Architect transformation solutions with outsourcing in context covering project planning steady-state delivery models and digital transformation levers
- Design and articulate solution narratives that integrate Agentic AI AIOps MLOps intelligent automation and workflow orchestration into business process re-engineering proposals
- Build compelling business cases ROI models pricing constructs and benefit-realization frameworks for client proposals
Process Transformation & Discovery
- Drive process discovery process re-engineering process reimagination and process transformation engagements with clients
- Conduct on-ground customer assessments to identify automation opportunities efficiency levers and transformation potential across back-office and front-office operations
- Demonstrate deep understanding of end-to-end BPO transition-to-delivery lifecycle in the context of digital transformation
- Create transformation roadmaps using multiple levers- AI RPA analytics workflow automation and platform modernization to deliver measurable business outcomes
Client Engagement & Stakeholder Management
- Partner closely withSales Pre-Sales Delivery and domain SMEs to craft structured articulate customer-ready deliverables
- Lead client workshops solution walkthroughs and stakeholder presentations with a storytelling approach that simplifies complex transformation narratives
- Support land-and-expand initiatives across Wipros BPS portfolio identifying upsell and cross-sell opportunities
- Build and nurture long-term client relationships through trust empathy and consistent delivery excellence
Program Management
- Provide program management oversight for large-scale transformation engagements when required
- Manage multiple concurrent solutioning workstreams ensuring quality timelines and stakeholder alignment
- Coordinate cross-functional teams across geographies to deliver cohesive winning proposals
Required Qualifications & Experience:
- 12-18 years of progressive experience in BPS/BPO transformation solutioning pre-sales or management consulting
- Proven track record of leading end-to-end RFx responses for process transformation deals involving outsourcing and/or standalone process transformation for the clients
- Deep understanding of back-office operations and BPO transition-to-delivery models in a digital transformation context
- Hands-on experience in architecting transformation solutions using AI levers including Agentic AI AIOps MLOps intelligent automation and workflow orchestration
- Demonstrated ability to buildbusiness cases using multiple transformation levers (AI automation process re-engineering platform modernization) to quantify benefits
- Strong process expertise across one or more towers: Finance & Accounting HR Supply Chain Customer Experience BFSI MDPS
- Excellent command of Englishwith exceptional storytelling narrative structuring and executive communication skills
- Experience conducting customer assessments process discovery workshops and on-site transformation engagements
- Proficiency in creating structured presentation-ready outputs (decks proposals business cases ROI models)
Preferred Qualifications
- Domain knowledge in one or more- Finance Consumer Healthcare or Life Sciences industries
- Familiarity with ERP platforms such as SAP Oracle Dynamics 365
- Familiarity with UiPath Automation Anywhere Power platform Salesforce or ServiceNow (conceptual awareness; certifications not required)
- Agile / SAFe / PMP certification or working knowledge is added advantage
Soft Skills & Cultural Fit
- Humility & Empathy: Approaches every engagement with genuine respect for client teams and internal stakeholders fostering trust-based partnerships.
- Active Listening: Truly hears client pain points before jumping to solutions understands the why behind the ask.
- Storytelling& Articulation: Can distill complex transformation narratives into compelling structured and easy-to-follow presentations that resonate with C-suite audiences.
- Go-Getter Mindset: Takes ownership drives outcomes proactively and doesnt wait to be told what to do next.
- Calm & Composed: Maintains composure under pressure whether in a high-stakes client meeting or racing against a tight RFx deadline.
- Curiosity & Adaptability: A fast learner who stays current with emerging technologies and is comfortable navigating ambiguity and evolving requirements.
- Relationship Builder: Invests in long-term partnerships rather than transactional interactions becoming a trusted extension of the clients team.
Required Experience:
Senior Manager
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
