Senior Manager, Software Engineering – Order Management Platform

Here at Scout Motors were carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand its a legacy steeped in a culture of exploration caretaking and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while electrifying it digitizing it and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play with vehicles that are equally at home at a camp site a job site or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements an all-electric powertrain as well as the Harvester range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors we empower our talented inclusive and entrepreneurial teams to innovate. What makes a Scout employee Someone who is a visionary and a leader who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If youre ready to drive change and make history apply now!

Overview

Join an iconic brand that is redefining the pickup truck and rugged SUV marketplace.

As the Senior Manager of Software Engineering for Order ManagementPlatform you will lead the engineering team responsible for Scouts system of record for customer vehicle orders and the orchestration platform that manages order state transitions throughout the vehicle purchasing and delivery journey.

You will be responsible for the engineering strategy execution reliability scalability and operational excellence of theOrder ManagementPlatform while building and developing a high-performing team of software engineers. Working closely with Product Management Finance Manufacturing Supply Chain Retail Operations Customer Experience and Enterprise Systems teams you will deliver critical capabilities that power Scouts direct-to-consumer business model and support a world-class customer purchasing experience.

This role combines people leadership technical ownership strategic planning and delivery accountability for one of the most business-critical domains within Scouts digital ecosystem. The role aligns with Scouts engineering leadership structure bridging team-level execution and broader domain ownership.

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Team Leadership

• Lead coach and develop a high-performing team of software engineers responsible for the Order Managementplatform.
• Foster a culture of ownership accountability collaboration innovation and continuous improvement.
• Drive hiring onboarding career development performance management and succession planning activities.
• Mentor senior engineers and help develop future technical and organizational leaders.
• Partner with Staff Engineers to raise the overall technical maturity and effectiveness of the team.

DomainOwnership

• Own engineering execution and operational excellence for Scouts Order ManagementPlatform.
• Drive the evolution of the platform responsible for managing order lifecycle events and order state transitions from reservation through vehicle delivery.
• Ensure seamless integration betweenOrderManagementPlatformand key business systems includingCRMPaymentFinance ERP Manufacturing Inventory Logistics Delivery and Customer Experience platforms.
• Balance delivery of business capabilities with long-term investments in platform scalability reliability maintainability and operational efficiency.
• Lead engineering efforts supporting:
• Order creation and management
• Vehicle configuration and change management
• Pricing and incentives
• Financing and leasing integrations
• Vehicle allocation
• Production readiness
• Fulfillment and delivery preparation
• Customer order status and communications

Technical Leadership

• Partner closely with Staff Engineers and architects to define the technical direction and long-term roadmap of theOrder Management Platform.
• Drive engineering best practices across architecture code quality testing CI/CD observability security and operational readiness.
• Participate in architecture reviews and key technical decision-making processes.
• Ensure systems are designed for scalability resiliency performance and maintainability.
• Influence platform modernization initiatives and technical investment decisions.
• Drive the application of AI and intelligent automation capabilities within the Order Management domain to reduce manual processes improve order accuracy accelerate issue resolution and enhance customer and employee experiences.
• Evaluate emerging AI technologies and partner with Product Architecture and Data teams to incorporate high-value AI capabilities intoOrder Management Platformworkflows operational processes customer communications and platform strategy.

Product Delivery & Execution

• Partner with Product Management to translate business objectives into technical solutions and execution plans.
• Drive predictable delivery of roadmap commitments through effective planning risk management dependency coordination and execution oversight.
• Align engineering priorities with business goals while balancing short-term delivery and long-term platform sustainability.
• Communicate progress risks tradeoffs and technical recommendations to leadership and stakeholders.

Cross-Functional Collaboration

• Work closely with Product Finance Manufacturing Supply Chain Retail Operations Customer Experience and IT teams.
• Lead cross-functional initiatives spanning multiple business domains and enterprise systems.
• Build strong partnerships with vendors enterprise teams and external technology partners where required.
• Help drive alignment across teams to deliver end-to-end customer and business outcomes.

Operational Excellence

• Establish and track operational metrics for system availability reliability performance and service health.
• Own production readiness incident management root cause analysis and continuous improvement processes.
• Ensure engineering teams maintain operational ownership and accountability for production systems.
• Drive automation monitoring alerting and observability best practices.
• Establish service-level objectives and reliability standards for critical order processing workflows.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location inFremont California.
• This role requires regular attendance in the office with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

We expect all Scout employees to have integrity curiosity resourcefulness and strive to exhibit a positive attitude as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Heres what else youll bring:

• Bachelors degree in Computer Science Engineering or related technical discipline.
• 10 years of software engineering experience.
• 3 years of engineering management experience leading software engineering teams.
• Proven experience leading software engineering teams delivering customer-facing or business-critical platforms.
• Strong understanding of distributed systems APIs cloud-native architectures event-driven systems and modern software engineering practices.
• Experience leading complex cross-functional initiatives across multiple stakeholders and business functions.
• Excellent communication collaboration and organizational leadership skills.
• Demonstrated ability to build develop and retain high-performing engineering teams.

Preferred Qualifications

• Experience building and operating Order Management Commerce ERP Supply Chain Fulfillment Manufacturing or Logistics platforms.
• Experience supporting direct-to-consumer digital commerce experiences.
• Experience integrating with enterprise systems financial platforms and third-party technology providers.
• Familiarity with AI-powered applications intelligent automation and data-driven operational platforms.
• Experience with AWS Azure Kubernetes event-driven architectures and modern DevOps practices.
• Automotive retail e-commerce or fintech industry experience.

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition Scout provides competitive compensation and benefits to support your physical mental and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides select highlights:

• Competitive insurance including:
  • Medical dental vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement jury duty voting time or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

This is a full-time exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidates skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range $180000.00 - $220000.00

Initial California base salary range $198000 - $242000

Internal leveling code: M7

Notice to applicants:

• To be considered for career opportunities at Scout Motors applicants must be 18 years of age or older.
• Residing in San Francisco:Pursuant to the San Francisco Fair Chance Ordinance Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing inLos Angeles:Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing inNew York City:This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status disability pregnancyor anyother characteristicsprotected by law.Scout Motors is committed to compliance with allapplicablefairemploymentpractice laws.If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact