Senior Manager, Product Management – Data Orchestration

Helping careers takeflight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built enablingthe industryto capitalize on the power of the cloud to run agile intelligent and evergreen modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity purpose and transparency are core to Duck Creek and we believe insurance should be there for individuals and businesses when where and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite and all are available via Duck Creek OnDemand. With more than 1000 successful implementations to date Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1700employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choiceto workfrom an office from homeor on a hybrid schedule. Our flexible-first environment fosters productivity inclusion collaboration and ensuresa consistentemployee experience regardless of location.

If working in a fast-paced rapidly evolving company that is transforming one of the worlds oldest and largest industries sounds exciting let us are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock!

To learn more about us visit and follow us on our social channels for the latest information LinkedInandTwitter.

TITLE:Senior Manager Product Management Data Orchestration

Work Location: Bay Area CA and requires to be in the office 2 to 3 times a week.

WHAT YOULL DO:

The Senior Manager Product Management Data Orchestration drives product planning and execution for capabilities that move coordinate transform monitor and deliver data across Duck Creek products customer ecosystems analytics platforms AI services and downstream operational workflows. This role translates complex data movement integration and platform needs into prioritized product capabilities that improve reliability reuse observability and customer value. The role partners across Product Engineering Architecture Data AI Security Customer Success Professional Services and customer stakeholders to define scalable orchestration patterns and reduce one-off implementation effort. This role applies significant product judgment within an approved product strategy and is accountable for measurable outcomes related to adoption reliability onboarding efficiency and data trust.

• Drive product planning and roadmap execution for Duck Creeks data orchestration capabilities including data ingestion transformation routing synchronization scheduling publishing monitoring and delivery.
• Develop and maintain product requirements for how customers and internal product teams orchestrate data across policy billing claims distribution customer document analytics AI and third-party ecosystems.
• Translate complex data movement platform architecture and insurance workflow needs into clear product priorities requirements trade-off decisions and measurable outcomes.
• Partner with Engineering and Architecture to define scalable orchestration patterns across batch near-real-time event-driven streaming API-based and workflow-triggered data flows.
• Develop product requirements for reusable data pipelines configurable data flows source-to-target mappings transformation templates validation dependency management retries replay exception handling reconciliation and operational monitoring.
• Define requirements for data contracts schema versioning event payloads API payloads backward compatibility lifecycle management metadata lineage and consumer notification patterns.
• Recommend and prioritize orchestration capabilities that support insurance workflows including policy-to-analytics synchronization claims event publishing billing and payment feeds party synchronization producer and distribution data flows document metadata movement regulatory reporting feeds and AI-ready data delivery.
• Partner with AI analytics and semantic data product teams to support data consumption patterns for LLM grounding retrieval-augmented generation feature pipelines operational dashboards reporting marts knowledge graphs vector indexes and intelligent workflow automation.
• Evaluate adoption reliability and business impact of data orchestration capabilities using measures such as pipeline success rates data latency time to onboard new data flows reduction in custom implementation effort reuse across product domains and downstream data trust.
• Collaborate with Security Architecture and Data teams to ensure orchestration capabilities support appropriate governance access observability operational controls and data quality expectations.
• Engage customer-facing teams and customer stakeholders to understand implementation patterns operational pain points and opportunities to improve productized data orchestration capabilities.
• Develop product documentation requirements decision materials and stakeholder communications that support alignment across product technical and customer-facing teams.
  
  
  

WHAT YOUVE DONE:

REQUIRED:

• Bachelors degree or equivalent experience in Computer Science Information Systems Data Management Engineering Business Insurance Analytics or a related discipline.
• 6 years of experience in product management technical product management platform product management data product management enterprise software SaaS PaaS or related roles.
• Experience leading complex product initiatives or capability areas that require alignment across product teams engineering teams architects data teams customer-facing teams and business stakeholders.
• Experience working with data platforms data pipelines integration platforms workflow orchestration data movement APIs event-driven architecture ETL/ELT data contracts metadata lineage observability or enterprise integration patterns.
• Experience translating ambiguous business and technical problems into structured product priorities requirements and measurable outcomes.

PREFERRED

• Masters degree or equivalent advanced experience in a relevant discipline.
• Experience in P&C insurance general insurance InsurTech financial services or another complex regulated industry.
• Experience with platform data analytics AI enablement or integration products in a multi-product SaaS environment.

Knowledge Skills Abilities & Behaviors:

• Knowledge of data orchestration concepts including ingestion transformation routing scheduling synchronization event publishing monitoring exception handling lineage and reconciliation.
• Knowledge of modern data movement patterns including batch processing APIs webhooks pub/sub message queues event streaming change data capture ETL/ELT and workflow orchestration.
• Knowledge of cloud-native platforms multi-tenant SaaS architecture data platform services integration frameworks and enterprise security patterns.
• Knowledge of data contracts schema management versioning metadata lineage service-level expectations data quality rules and consumer-driven data requirements.
• Knowledge of P&C insurance processes across one or more domains such as policy billing claims distribution underwriting reporting or customer servicing.
• Knowledge of AI analytics and automation consumption patterns including data pipelines for grounding retrieval feature generation operational reporting decision support and intelligent workflow execution.
• Skill in developing product requirements for reusable configurable observable secure and operationally reliable data flow capabilities.
• Skill in prioritizing product work across customer needs technical dependencies implementation effort operational risk and business value.
• Skill in defining success measures for product capabilities including adoption latency reliability reuse onboarding efficiency and data trust.
• Skill in analyzing complex platform and integration problems and converting them into actionable product decisions.
• Ability to influence cross-functional stakeholders and build alignment across technical and business groups.
• Ability to evaluate trade-offs in ambiguous multi-stakeholder environments.
• Ability to prepare clear product documentation requirements roadmap materials and decision records.
• Ability to use AI and LLM tools responsibly to support product discovery research documentation analysis and stakeholder communication.
  
  

Work Environment & Other Requirements:

• Travel: 10%
• Work Authorization: Must be legally authorized to work in the country of the job location
• Work Location: Bay Area CA and requires to be in the office 2 to 3 times a week.

WHAT WE STAND FOR:

Our global company celebrates& leveragesthe differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title seniority or background. This collaborative and team-oriented approach is at the core of how weoperateandcontinuouslyimproveour products services and such Duck Creek is committed to providing equal opportunity to all employees and applicants to recruit hire train and reward employees for their individual abilities achievements and experience without regard to race color gender religion sexual orientation age national origin disability marital military or any other protected status.

We strive to be an example to the world of inclusion diversity and equity in all things where employees are free to be their authenticselvesin the workplace and in the communities in which we believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture values DE&I initiatives and people please visit: let us know if youencounteraccessibility barriers with our web content by sending an email to.

Privacy Notice:Bysubmittingyour application you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposesin accordance withourPrivacy Noticeand applicable data protection laws.

Duck CreekTechnologies does not accept nor will we pay a fee for any hires resulting from unsolicitedheadhunteror agency resumes.

Actual compensation for this role is determined based on a variety of factors including job-related skills experience qualifications internal equity and geographic location where permitted by law.

For reference the expected salary range for this position is generally positioned as follows based on candidate location:

• : Candidates living in the Boston New York CityNewark Los Angeles San Francisco/Bay Area Seattle or Washington DC metropolitan areas
• : Candidates living in Chicago DallasFort Worth Houston Minneapolis or Philadelphia metropolitan areas or in Colorado Connecticut Maryland Rhode Island or Vermont
• : Candidates living in Georgia Michigan North Carolina New Hampshire Oregon or Wisconsin
• : For all other U.S. locations

This position is also eligible for annual bonus compensation subject to plan terms and individual eligibility.

Final compensation will be determined based on the factors outlined above and in accordance with applicable law.

Duck Creek Technologies believes in the safe ethical and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process such as reviewing applications identifying relevant skills and organizing candidate information.

AI tools are used to assistnot replacehuman judgment. All AI-assisted outputs are reviewed by a Duck Creek team member and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Duck Creek Technologies offers a comprehensive benefits package which includes:

• Flexible work environment
• Medical dental vision life and disability insurance
• 401(k) retirement plan with match (6% employer match up to $12000 annually)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Paid holidays vacation and volunteer time
• Employee Assistance Program (EAP)

Benefits eligibility and offerings may vary based on role and location.

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified.