Senior Manager, Field Service Sales
Job Location:
Arlington, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Thomson Power Systems
Thomson Power Systems (TPS) a Regal Rexnord company is a leading provider of mission-critical power management solutions including Automatic Transfer Switches (ATS) Low and Medium Voltage Switchgear Integrated Power Systems and Lifecycle Service Solutions. TPS supports customers across data centers utilities healthcare critical infrastructure industrial and commercial markets through a growing network of field service professionals and service partners.
The Opportunity
TPS is seeking a highly motivated Service Sales Manager to drive profitable service growth while strengthening customer relationships throughout the lifecycle of TPS equipment.
This is a hybrid commercial and operational leadership role focused on expanding field service revenue through preventive maintenance agreements commissioning services emergency response support upgrade and modernization projects equipment assessments and long-term service partnerships.
The successful candidate will serve as the primary interface between customers sales project management and service operations to ensure exceptional customer experience and profitable growth.
Key Responsibilities
Service Sales & Business Development
Develop and execute a service growth strategy focused on:
Preventive Maintenance (PM) Agreements
Commissioning & Start-Up Services
Emergency Service Programs
Upgrade & Modernization Projects
Arc Flash Studies & Assessments
ATS and Switchgear Retrofits
Data Center Service Programs
Develop and manage a robust pipeline of service opportunities.
Identify lifecycle revenue opportunities within TPSs installed base.
Partner with Business Development Managers Account Executives and Sales Application Engineers to identify service opportunities attached to capital equipment projects.
Generate new service business with end users contractors engineers consultants EPC firms and facility operators.
Meet or exceed annual bookings revenue and gross margin objectives.
Customer & Account Management
Build executive and working-level relationships with key customers.
Conduct periodic customer visits site surveys and equipment assessments.
Develop long-term account plans focused on increasing service revenue and customer retention.
Act as a trusted advisor regarding equipment reliability maintenance strategies and modernization planning.
Ensure rapid escalation and resolution of customer concerns.
Field Service Coordination
Coordinate field service activities with Service Supervisors Coordinators and Technicians.
Assist with scheduling and prioritizing service resources to support customer commitments.
Facilitate smooth handoffs between project teams and field service organizations.
Support commissioning and warranty activities as .
Monitor project execution to ensure customer expectations are met.
Lifecycle Services & Modernization
Identify aging equipment and modernization opportunities.
Develop proposals for:
ATS controller upgrades
Switchgear retrofits
Protection relay upgrades
Arc flash mitigation solutions
Reliability improvements
Support customers in developing long-term equipment lifecycle management plans.
Commercial Leadership
Prepare service quotations and customer proposals.
Drive pricing discipline and margin improvement initiatives.
Maintain accurate CRM opportunity tracking and forecasting.
Deliver monthly business reviews covering:
Pipeline growth
Service revenue
Win rates
Renewal rates
Gross margin performance
Collaborate with Finance Operations Engineering and Sales leadership on strategic growth initiatives.
Brand & Market Development
Represent TPS at industry conferences customer events and regional trade shows.
Promote TPSs service capabilities throughout North America.
Support growth initiatives within Data Centers Utilities Critical Infrastructure Healthcare Water/Wastewater and Industrial markets.
Strengthen awareness of TPSs complete lifecycle service offering.
Required Qualifications
10 years of experience in technical sales field service project management or aftermarket services within the electrical power industry.
Experience working with one or more of:
Low Voltage Switchgear
Medium Voltage Switchgear
Automatic Transfer Switches
Power Distribution Equipment
Critical Power Systems
Data Center Power Infrastructure
Proven success developing customer relationships and growing revenue.
Strong understanding of service agreements commissioning maintenance practices and electrical equipment lifecycle management.
Ability to read and interpret electrical drawings and specifications.
Excellent communication presentation and negotiation skills.
Proficiency with CRM systems (Salesforce preferred).
Valid drivers license and ability to travel extensively.
Preferred Qualifications
Bachelors degree in Electrical Engineering Engineering Technology Business or related discipline.
Experience supporting data center customers utilities healthcare facilities or mission-critical environments.
Understanding of NETA testing commissioning practices or field service operations.
Experience selling field service maintenance contracts or modernization projects.
Knowledge of power system studies protection controls and reliability programs.
- Medical Dental Vision and Prescription Drug Coverage
- Spending accounts (HSA Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
About Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools.
The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food & beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions Power Efficiency Solutions and Automation & Motion Control. Regal Rexnord has offices and manufacturing sales and service facilities worldwide. For more information including a copy of our Sustainability Report visit .
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex/gender sexual orientation gender identity pregnancy age ancestry national origin genetic information marital status citizenship status (unless required by the applicable law or government contract) disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds perspectives and skills. If youd like to view a copy of the companys affirmative action plan for protected veterans/individuals with disabilities or policy statement please email you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail
Required Experience:
Senior Manager
About Company
Regal Beloit and Rexnord Corporation merged in 2001 to create Regal Rexnord. Find out more about the brands that make up our power transmission portfolio.
