Senior Manager, Digital and Technology Delivery Excellence

ROLE SUMMARY

You will lead application delivery excellence portfolio performance culture and leadership initiatives and communications strategy and execution for the Enabling Functions Creation center a team providing technical solution delivery for Pfizers PX Legal and GBS divisions. You will also manage the application portfolio supporting these divisionsoverseeing application health adoption utilization and lifecycle optimization and will evaluate ROI ensure value realization and implement governance frameworks to maximize technology investments.

ROLE RESPONSIBILITIES

1. Delivery Excellence Strategy and Governance

• Define and lead the Delivery Excellence strategy for the Enabling Functions Creation Center establishing governance standards and operating rhythms that drive consistent execution across a global organization.
• Implement scalable delivery frameworks performance management practices and continuous improvement mechanisms to improve quality predictability and business outcomes.

2. Organizational Operations and Workforce Effectiveness

• Provide operational leadership for a 70 colleague organization ensuring effective resource utilization workforce planning capacity management onboarding and delivery performance.
• Partner with leadership to identify organizational risks prioritize investments and drive actions that improve efficiency and team effectiveness.

3. Portfolio Performance and Value Realization

• Establish enterprise visibility into the Creation Center portfolio through metrics reporting and executive insights.
• Measure delivery performance technology adoption value realization and return on investment to inform strategic decision-making and investment priorities.

4. Communications and Leadership Engagement

• Lead the organizations communication strategy ensuring consistent messaging transparency and engagement across colleagues stakeholders and senior leadership.
• Develop executive presentations operational reviews business updates and leadership communications that articulate organizational priorities accomplishments and risks.

5. Culture Engagement and Change Leadership

• Champion a high-performing culture through employee engagement initiatives recognition programs change management activities and leadership communications.
• Foster an environment of inclusion accountability collaboration innovation and continuous learning.

MINIMUM QUALIFICATIONS

• Bachelors degree in Business Administration Information Systems Organizational Leadership Operations Management or related discipline
• 6 years of experience in technology delivery PMO leadership business operations organizational effectiveness portfolio management or related functions.
• Experience leading operational excellence governance and strategic planning activities for large complex organizations.
• Experience influencing senior leaders and driving outcomes across global matrixed environments without direct authority.
• Experience developing executive-level communications business reviews organizational metrics and performance reporting.
• Strong understanding of portfolio governance resource planning capacity management and delivery performance management.
• Exceptional written verbal and presentation skills with experience tailoring communications for executive audiences.
• Experience leading organizational change continuous improvement initiatives and cultural transformation programs.
• Strong analytical problem-solving and strategic thinking capabilities with experience translating data into actionable business insights.

PREFERRED QUALIFICATIONS

• Advanced degree in Business Administration Information Systems Organizational Leadership Operations Management or related discipline

• Experience supporting a senior executive or serving in a Chief of Staff Business Operations PMO Leadership Delivery Excellence or Strategy and Operations role.
• Experience leading delivery excellence oroperational governance functions within a technology organization supporting multiple business functions.
• Experience managing large-scale technology portfolios and measuring value realization from digital investments.
• Experience leading colleague engagement organizational culture communications and change management initiatives.
• Familiarity with Agile delivery methodologies portfolio management practices and technology delivery life cycles.
• Experience leveraging data visualization and reporting tools to provide executive insights and portfolio analytics.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PHYSICAL/MENTAL REQUIREMENTS

N/A

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

Travel up to 15%

Work Location Assignment:Must be able to work in assigned Pfizer office an average of 2.5 days per week or as needed by the business

The annual base salary for this position ranges from $124400.00 to $207400.00.* In addition this position is eligible for participation in Pfizers Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of lifes moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site U.S. Benefits (). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States.

* The annual base salary for this position in Tampa FL ranges from $111900.00 to $186500.00.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process please review our candidate AI-use guidelines available onPfizer Careers.

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