Senior Manager, Data Operations Engineering

Lead a team that brings Apples most ambitious products to life. We are looking for an exceptional and highly motivated Senior Manager to lead our teams data collection efforts across a variety of core technologies.

In this role you will own the vision strategy and execution of large-scale data operations; growing and developing a team of talented engineers while driving alignment across hardware software infrastructure and algorithm organizations. A deep understanding of data collection and user study fundamentals proven people leadership and a strong command of Apples product ecosystem will be critical to succeeding in our highly dynamic and cross-functional landscape.

Lead grow and inspire a team of Data Operations Engineers; setting clear goals fostering a culture of accountability and continuous improvement and developing team members at every career stagenOwn the strategic vision for data collection and user study operations translating organizational priorities into team roadmaps resource plans and measurable outcomesnDrive large-scale data collections and user studies for algorithm development domestically and internationally ensuring operational excellence across all phases of executionnPartner at the director level across hardware software infrastructure and algorithm teams to define requirements resolve cross-functional blockers and align on shared prioritiesnOversee headcount planning hiring and onboarding; actively building a diverse high-performing teamnChampion HW/SW platform readiness directing bring-up and long-term maintenance of pre-release platforms used across multiple localesnPresent program health risks and strategic recommendations to senior and executive leadership with clarity and confidencenEstablish and scale operational processes including documentation standards vendor management frameworks study design protocols and data offload practices

BS and a minimum of 10 years relevant industry experiencen3 years of direct people management experience with a demonstrated track record of building and developing high-performing technical teamsnWillingness and ability to travel to Apple and vendor study locations a minimum of 1015% of the yearnAbility to work in an office environment a minimum of 3 days per week

Experience scoping bidding and contracting third-party vendors for short and long-term projects at scalenStrong background in creating complex roadmaps/schedules with timely delivery across key milestones and multiple concurrent work streamsnExceptional cross-functional influence; a track record of driving alignment and outcomes across engineering operations and research organizations without direct authoritynMotivated and proactive approach to resolving issues and anticipating organizational needs before they become blockersnChallenges the Status Quo: in the absence of process create it document it and socialize it. When the process doesnt make sense drive innovation; when faced with a difficult problem its not about what we cant do but rather Yes but-nClear and concise written and verbal communication; able to adapt style fluidly for executive audiences technical engineers and external vendor partners alikenSound technical troubleshooting and triage methodology with experience overseeing pre-release hardware and software platformsnExperience creating human-centric data collection protocols and general data offload practices