Senior Manager, Customer Excellence & Sales Enablement
Job Location:
Minneapolis, MN - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Position Summary
The Senior Manager CommercialExcellence& Sales Enablement is responsible fordriving the commercial processes systems analytics and capabilities that improve sales effectiveness and accelerate profitable growth across Architectural Metals.
This role partners closely with Commercial Leadership toestablishstandardized sales management processes improve pipeline visibility and forecastingoptimizeCRMutilization and strengthen commercial execution across the customer lifecycle. As an individual contributor the Senior Manager serves as a strategic partner and change leader influencing cross-functional teams without direct authority while helping transform the organization into a more disciplined data-driven commercial organization.
Key Responsibilities
Commercial Excellence Strategy
Develop and execute the Commercial Excellence roadmap aligned with the Metals growth strategy.
Partner with Commercial Leadership to improve sales effectiveness customer engagement and revenue growth.
Identifyopportunities to improve commercial processeseliminateinefficiencies and standardize best practices across brands.
Lead commercial transformation initiatives that improve customer acquisition opportunity management forecasting and overall commercial performance.
Sales Process Excellence
Design and implement standardized sales management processes including lead generation lead qualification opportunity management account planning territory planning and sales forecasting.
Partner with sales leaders to improve pipeline health forecast accuracy and sales discipline.
Develop dashboards KPIs and performance metrics that provide clear visibility into commercial performance.
Support the adoption of consistent sales methodologies and operating rhythms across the organization.
CRM & Commercial Systems
Own the commercial CRM strategy governance and continuous improvement roadmap.
Serve as the business owner for Salesforce and related commercial technologies.
Improve CRM adoption data quality reporting and user effectiveness.
Partner with IT to prioritize enhancements integrations and future commercial technology investments.
Commercial Analytics & Insights
Develop reporting and analytics that enable data-driven commercial decisions.
Analyze sales funnel performance conversion rates forecasting accuracy customer activity and commercial productivity.
Provideactionable insights that improve revenue growth and customer retention.
Support strategic planning through market customer and performance analysis.
Change Management & Capability Development
Lead the implementation and sustainment of Commercial Excellence initiatives.
Partner with Sales Leadership to drive adoption of new processes tools and behaviors.
Develop training playbooks and sales operating standards.
Influence leaders and teams through collaboration coaching and change management.
Cross-Functional Partnership
Partner closely with Sales Marketing Product Management Customer Experience Finance IT and Operations.
Support strategic growth initiatives including market expansion customer segmentation pricing initiatives and commercial transformation projects.
Ensure commercial processes align with enterprise systems and businessobjectives.
Qualifications
Education
Bachelors degree in Business Marketing Sales Engineering Finance or related fieldrequired.
MBA preferred.
Experience
8 years of progressive experience in Sales Commercial Excellence Sales Operations Revenue Operations Commercial Strategy or Business Transformation.
Experience working within manufacturing industrial construction products or business-to-business environments preferred.
Prior field sales or commercial leadership experience preferred.
Demonstratedexperience implementing commercial process improvements and sales transformation initiatives.
Qualifications
Strong understanding of commercial operating models and sales management disciplines.
Experience implementing oroptimizingSalesforce CRM or similar CRM platforms.
Proven success improving forecasting pipeline management account planning and sales effectiveness.
Experience leading cross-functional initiatives without direct reporting authority.
Strong analytical and business acumen with the ability to translate data into actionable business insights.
Experience leading organizational change and influencing senior leadership.
Excellent communication facilitation and presentation skills.
Strong project management and continuous improvement capabilities.
Key Competencies
Strategic thinking and business acumen
Commercial mindset
Process improvement and continuous improvement
Executive influence
Change leadership
Cross-functional collaboration
Customer focus
Data-driven decision making
Analytical problem solving
Results orientation
This job description is intended to describe the general nature and level of work. It is not an exhaustive list of all duties responsibilities and qualifications.
The compensation range for this role is $120000 - 140000 annual bonus opportunity.
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Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical Dental Vision Life Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Required Experience:
Senior Manager
About Company
Leaders in our markets, Apogee delivers distinctive solutions for enclosing commercial buildings and framing art.
