Senior IT Support Technician
Job Location:
Los Angeles County, CA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Overview
Senior IT Support Technician - City of Industry
Quinn Company is seeking a Senior IT Support Technician to provide advanced technical support across our organization. This role supports a modern Microsoft environment and plays a key role in improving IT operations enhancing user experience and driving efficiency through technology and automation.
This is a hands-on customer-facing role requiring strong troubleshooting skills technical expertise and the ability to work independently.
Wages
Starting wage for the Senior IT Support Technician will depend on experience and education. $29.10 - $34.44
Responsibilities
Location: City of Industry CA
- Support endpoint management using Microsoft Intune and Windows Autopilot
- Provide advanced support for hardware software and network-related issues across multiple locations
- Install configure deploy and troubleshoot PCs mobile devices and telecom systems
- Manage users and devices in a hybrid Active Directory / Microsoft 365 environment
- Analyze data and system logs to identify issues and trends; generate reports for leadership
- Assist with application deployment scripting (PowerShell/batch) and automation efforts
- Support and triage IT tickets providing Tier III level support when needed
- Maintain documentation SOPs and knowledge base articles
- Partner with leadership to identify recurring issues and improve workflows
- Serve as an IT point of contact at assigned locations and provide onsite support as needed
- Participate in IT infrastructure and network-related projects
- AI knowledge and experience
- Must be open to travel (approximately 2030%) including occasional overnight travel
- Ability to work independently with minimal supervision
- Microsoft certifications (e.g. MD-102 MS-900 AZ-900) or equivalent experience
- Bachelors degree in Information Technology or related field
- Ability to lift up to 50 lbs. occasionally
- Ability to sit stand walk and perform physical activities as needed in support roles
Join a team that values innovation teamwork and customer service while working with cutting-edge Microsoft technologies. At Quinn youll play a vital role in supporting operations across multiple locations and helping drive continuous improvement in IT services.
Qualifications
- 4 years of related IT support experience
- Strong Microsoft environment knowledge (M365 AD Intune)
- Strong troubleshooting and communication skills
- College or university program certificate; or four years related experience/training; or equivalent combination of education and experience
Quinn is an Equal Opportunity Employer M/F/V/DV
Quinn Group Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex age national origin physical or mental disability all applicable veteran status or disabled veteran status. Quinn Group Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations including minorities women qualified disabled individuals and all Veterans and disabled Veterans
#LI-Onsite
Required Experience:
Senior IC
About Company
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