Senior Forward Deployed Engineer

Company: Retell AI
Location: Redwood City CA (in person 5 days per week)
Compensation: $215000 - $290000 highly competitive equity
Employment Type: Full-time
Visa Sponsorship: Visa transfers (OPT H-1B transfer); no new H-1B

Retell AI is reimagining the call center with voice AI. Thousands of companies use Retells AI voice agents for sales support and logistics calls that once required large teams of human agents and the company is building a modern CX platform where AI workers act as frontline agents QA analysts and managers.

Backed by Y Combinator and Alt Capital Retell has scaled to $80M ARR with a team of about 40 up from $5M at the start of 2025.

As a Senior Forward Deployed Engineer you will deliver Retells voice AI solutions to enterprise clients embedding with their teams to build production-ready systems. You will bridge technical and non-technical stakeholders drive adoption and shape the platform through customer insights.

• Lead end-to-end delivery on Retells voice agent platform from prototype to production communicating progress and risks clearly.
• Become a go-to expert on building voice AI solutions especially LLM prompting.
• Build full-stack integrations (Python JavaScript) with enterprise tools such as CRMs ERPs and scheduling systems.
• Partner with sales to gather requirements prototype demos and present system designs.
• Scope projects resolve blockers and keep teams aligned.
• Codify reusable patterns into tools or platform components and turn field feedback into product and GTM recommendations.

• Senior-level software engineering experience with customer-facing delivery
• Full-stack skills in Python and JavaScript (React )
• Strong LLM prompting and integration skills
• Exceptional communication with technical and non-technical stakeholders
• Ability to work in person in Redwood City 5 days a week

React JavaScript Python

REVENUE: 17.5% of first-year salary. Est. fee per hire $38K-$51K; 10 seat(s) up to $442K if all filled.

TARGET COMPANIES (suggested): Vapi Bland AI Twilio Palantir Sierra Decagon.

BEST-FIT CANDIDATE: senior yrs; customer-facing FDE; Python/JS full-stack; LLM prompting; visa: transfers only no new H-1B; location: Redwood City 5 days.