Senior Field Service Representative

Burckhardt Compression (US) Inc. is seeking an experienced Senior Field Service Representative to provide advanced technical support for the installation maintenance troubleshooting repair commissioning and overhaul of reciprocating compressors and related equipment.

This is a hands-on customer-facing position for an experienced field service professional who can independently diagnose complex mechanical issues make sound technical decisions and deliver high-quality service in demanding field environments.

As a senior member of the field service team you will also serve as a technical resource to other Field Service Representatives while working closely with customers operations project personnel and management to ensure service assignments are completed safely efficiently and professionally.

• Perform advanced maintenance troubleshooting repair installation commissioning and overhaul of reciprocating compressors and associated equipment.
• Diagnose complex mechanical and equipment performance issues and recommend appropriate corrective actions.
• Perform compressor inspections measurements alignments adjustments and component replacements according to applicable specifications and procedures.
• Read and interpret technical drawings blueprints equipment manuals specifications service procedures and work instructions.
• Use precision measurement instruments specialty tools and diagnostic equipment to inspect components and verify tolerances and operating conditions.
• Inspect equipment and components for wear damage and nonconformance and accurately document findings.
• Serve as a senior technical resource during complex field service assignments and major equipment overhauls.
• Provide technical guidance and support to Field Service Representatives and other service personnel as needed.
• Coordinate field activities with customers supervisors project personnel and other departments.
• Clearly communicate equipment conditions technical findings repair recommendations and job status to customers and management.
• Complete service reports inspection reports timesheets expense reports and other required documentation accurately and on time.
• Maintain company tools equipment vehicles and assigned assets in proper working condition.
• Work independently with limited supervision while exercising sound technical judgment.
• Maintain a professional presence while representing the company at customer facilities.
• Travel to customer locations and remain on assignment as required to support operational and customer needs.
• Work extended hours overtime weekends holidays and on-call assignments as business needs require.

Safety is a critical part of this position. The Senior Field Service Representative is expected to:

• Follow all company customer and site-specific Health Safety and Environmental (HSE) policies and procedures.
• Participate in job safety analyses pre-job planning toolbox meetings and required safety activities.
• Properly use required personal protective equipment (PPE) and respiratory protection.
• Identify and address potential workplace hazards.
• Immediately report unsafe conditions incidents injuries near misses and environmental concerns according to established procedures.
• Maintain a safe clean and organized work environment at company and customer facilities.

• High School Diploma or General Education Diploma (GED) required.
• Vocational or technical school certification or an Associate Degree in a mechanical or related technical discipline preferred.
• Minimum of 5 years of progressively responsible experience preferred in field service reciprocating compressor maintenance and overhaul large diesel engine repair or a similar heavy mechanical environment.
• Advanced mechanical knowledge of reciprocating compressors associated components and related equipment.
• Demonstrated ability to independently troubleshoot diagnose repair and overhaul complex mechanical equipment.
• Experience using precision measurement instruments specialty tools and mechanical diagnostic equipment.
• Ability to read and interpret technical drawings equipment manuals specifications and service documentation.
• Strong verbal and written communication skills with the ability to communicate professionally with customers coworkers and management.
• Ability to read write speak and understand English sufficiently to safely and effectively perform the essential responsibilities of the position.
• Valid drivers license and ability to meet applicable company driving requirements.
• Ability to provide required personal hand tools as directed by Operations Management.

This is a physically demanding field position. Candidates must be able to perform the essential functions of the position with reasonable accommodations where applicable.

The position may require the ability to:

• Perform the physical labor necessary to complete field service assignments.
• Work overtime as needed with 10 to 12-hour workdays being typical.
• Frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 100 pounds using proper lifting techniques and procedures.
• Stand walk sit climb kneel crouch stoop balance push pull and reach.
• Perform overhead work while utilizing appropriate fall protection.
• Safely handle and operate tools equipment and controls.
• Meet applicable visual requirements necessary to safely perform field service responsibilities.
• Work in industrial and customer-site environments requiring appropriate PPE.
• Perform duties while using respiratory protection when required including SCBA air-purifying respirators and particle masks.
• Travel and remain at customer locations for the duration of assignments as business needs require.

This position offers experienced field service professionals the opportunity to take on challenging technical assignments work directly with customers and serve as a senior technical resource within the organization.

If you have strong mechanical expertise extensive hands-on field experience a commitment to safety and enjoy solving complex equipment problems we encourage you to apply for the Senior Field Service Representative opportunity with Burckhardt Compression (US) Inc.

Apply today and bring your field service expertise to our team.