Senior Epicor Developer

Laundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats Coin Laundries & On-Premises Laundries. From financing to repairs Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry.

The Senior Epicor ERP Developer is responsible for the design development integration support and continuous improvement of LaundryLuxs Epicor Kinetic environment. This role serves as a senior technical owner for Epicor solutions and ensures that enhancements are built from clearly defined business requirements aligned with LaundryLuxs operating model properly tested documented secured and supportable over the long term.

The position is expected to do more than execute configuration requests. The Senior Epicor ERP Developer will evaluate the underlying business need recommend the appropriate solution identify upstream and downstream impacts challenge requests when necessary and take ownership of the complete technical design through deployment and post-production support.

Before we continue to dive into the requirements for the role lets talk about Why you should join LaundryLux

Career Advancement: We offer a career not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development: We foster a culture that encourages and promotes professional growth and development with continuous learning

Diversity Initiatives: We are proud to have launched the Womens Initiative focused on building a better workplace for women providing support and recognizing the talented women within our company.

• Health benefits package including medical dental & vision plans

• Life Insurance

• 401(k) with company matching

• Paid Time Off

• Paid Holidays

• Profit Sharing

• Employee Referral Program

• Mentorship Program

• Company Sponsored Training

• Tuition Reimbursement

Back to the role:

• Design develop test deploy and support solutions within Epicor Kinetic including Business Process Management (BPM) directives data directives Epicor Functions Business Activity Queries (BAQs) dashboards reports customizations and Application Studio layers.

• Translate business requirements into complete technical solutions that are scalable secure maintainable and aligned with Epicor standards and LaundryLuxs enterprise architecture.

• Own the end-to-end technical design for assigned solutions including data flow business logic security error handling deployment rollback monitoring and support documentation.

• Review existing customizations and technical debt; recommend where solutions should be corrected simplified retired or replaced with standard Epicor functionality.

• Evaluate Epicor releases patches and Kinetic capabilities to determine their impact on custom solutions and business processes.

• Partner with Accounting Finance Sales Customer Care Purchasing Warehouse Logistics Parts Service Warranty and other business teams to understand current processes pain points controls and future-state requirements.

• Lead or participate in discovery and requirements sessions; distinguish the stated request from the underlying business need before selecting a technical approach.

• Document functional requirements technical specifications process impacts assumptions dependencies risks and acceptance criteria before development begins.

• Provide clear recommendations and alternatives to stakeholders including the operational and technical tradeoffs of each option.

Coordinate user acceptance testing and obtain appropriate business approval before production deployment.

• Develop and support integrations between Epicor and LaundryLux business platforms using Epicor REST services APIs webhooks OData middleware secure file exchange and other approved integration methods.

• Support integrations involving e-commerce payment tax CRM EDI warehouse shipping reporting and financial systems including troubleshooting transactions across both endpoints.

• Develop efficient BAQs data extracts reports and interfaces while protecting data integrity and avoiding unsupported direct database changes.

• Collaborate with data and reporting resources to ensure Epicor data definitions calculations and business rules are documented and consistently represented in downstream reporting.

• Establish appropriate logging reconciliation alerting and recovery procedures for business-critical integrations and automated processes.

• Follow and help mature LaundryLuxs software development lifecycle change control source control peer review testing release and production support practices.

• Maintain clear technical documentation for all developed solutions including purpose owners dependencies data mappings logic security deployment steps test evidence known limitations and support procedures.

• Ensure changes are developed and validated in the appropriate non-production environment and are not moved into production without required review and approval.

• Apply role-based security least-privilege access segregation-of-duties considerations and secure coding practices to Epicor solutions.

• Maintain an accurate inventory of Epicor customizations integrations scheduled processes reports and other IT-owned solution components.

• Serve as a senior escalation point for complex Epicor incidents performance issues data errors failed integrations and production defects.

• Perform structured root-cause analysis and implement durable corrective actions rather than repeated manual workarounds.

• Participate in Epicor ticket triage provide realistic estimates and status updates and ensure work is prioritized according to business impact and agreed service expectations.

• Coordinate with Epicor Support implementation partners and other vendors while retaining internal ownership of the issue and validating vendor-proposed solutions.

• Support planned maintenance upgrades deployments and critical business periods as required.

• Provide technical direction code review development standards and mentoring to Epicor developers and other technical resources.

• Estimate effort identify resource or dependency risks and communicate delivery concerns early to IT leadership and stakeholders.

• Contribute to the Epicor roadmap and ERP evaluation initiatives by identifying functional gaps customization dependencies data considerations and opportunities to reduce complexity.

• Promote knowledge transfer so that critical Epicor solutions are understood and supportable by the broader IT team.

• Strong experience with Epicor Kinetic or Epicor ERP 10/11 including BPMs data directives Epicor Functions BAQs dashboards reporting REST services security and deployment practices.

• Strong C#/.NET and SQL skills with experience designing debugging and supporting production business applications.

• Demonstrated experience building and supporting enterprise integrations using REST APIs webhooks JSON/XML OData middleware or secure file-based interfaces.

• Experience gathering requirements producing technical designs conducting unit and integration testing supporting user acceptance testing and managing controlled production releases.

• Strong troubleshooting skills across applications integrations data infrastructure dependencies and business processes.

• Ability to explain technical issues and solution choices clearly to both technical and non-technical stakeholders.

• Strong ownership judgment organization documentation and follow-through.

• Experience with Epicor Kinetic SaaS/cloud environments Application Studio Epicor Automation Studio and Epicor upgrade-readiness practices.

• Experience supporting manufacturing distribution inventory order management purchasing service warranty finance or field-service operations.

• Experience with EDI transactions and trading-partner integrations including order shipment invoice and inventory-related documents.

• Experience with SSRS Power BI Azure services source control DevOps pipelines and structured release management.

• Knowledge of financial controls audit requirements role-based security segregation of duties and data governance.

• Bachelors degree in Computer Science Information Systems Software Engineering or a related field or equivalent combination of education and relevant professional experience.

• Seven or more years of ERP development experience including at least five years of hands-on Epicor ERP development and support experience.

• Epicor certification or comparable advanced Epicor implementation experience.

This position requires regular collaboration with LaundryLux business teams and IT resources. The employee may be required to participate in scheduled maintenance production deployments or urgent issue resolution outside normal business hours. This role can be an on-site hybrid or remote position subject to business needs and LaundryLux policy.

This position operates in a professional office environment. The role routinely uses standard office equipment such as computers phones photocopiers and filing cabinets.

• Occasional travel to other LaundryLux offices in the US as needed.

If you are looking for your next challenge then this is your chance to join our team of exceptionally talented creative and innovative professionals. We want you!

We are an equal opportunity employer and we are committed to providing reasonable accommodations to individuals with disabilities in all aspects of the employment process. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Our company participates in E-Verify.