Senior Enterprise AI Control Plane Engineer

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.

Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

We are looking for a Senior Enterprise AI Control Plane Engineer with 5 to 8 years of experience to help set up manage and operate our enterprise AI governance and integration layer.

This role will focus on configuring and managing MCP Gateways AI/LLM Gateways policies access controls governance observability and agent registries. The ideal candidate is techno-functional with a strong foundation in API Management / API Governance and an interest in extending those concepts into the emerging AI agent and MCP ecosystem.

The person in this role will work closely with business stakeholders architecture security platform teams and application owners as teams build AI agents that connect to internal and vendor MCP servers through a common governed gateway.

Key Responsibilities

• Configure and operate the Enterprise AI Control Plane including MCP gateways LLM gateways policies access control observability and governance.
• Help onboard internal and vendor MCP servers through a common gateway for secure and observable agent access.
• Define and implement governance patterns for AI agents MCP tools model access rate limits logging approvals and usage tracking.
• Partner with business teams to understand AI agent use cases and translate them into secure platform configurations.
• Collaborate with security and architecture teams on authentication authorization RBAC audit logging and policy enforcement.
• Support discovery cataloging and lifecycle management of AI agents MCP servers and reusable tools
• Build operational dashboards and reports for agent usage MCP tool usage LLM usage errors latency and policy violations.
• Create reusable onboarding guides standards runbooks and best practices for AI agent integrations.

Required Experience

• 5 to 8 years of experience in enterprise integration API management platform engineering cloud engineering or related roles.
• Strong understanding of API gateways API governance API security lifecycle management policies subscriptions and observability.
• Experience with authentication and access control patterns such as OAuth OIDC JWT API keys RBAC service principals managed identity or SSO.
• Ability to work with both technical and business stakeholders.
• Experience supporting production platforms troubleshooting issues and creating operational documentation.
• Strong communication skills and ability to explain governance and platform concepts clearly.

Preferred Skills

Experience with one or more of the following platforms or equivalent technologies:

• LiteLLM or other LLM gateway platforms for model routing budgets guardrails logging and usage tracking
• Azure API Management MCP capabilities for exposing APIs as MCP servers and governing MCP traffic.
• Microsoft Foundry AI Gateway for centralized governance of MCP traffic access control rate limits and audit logging.
• Microsoft Agent 365 Registry for centralized visibility and governance of enterprise AI agents.
• Salesforce Agentforce / MuleSoft Agent Fabric / Omni Gateway for agent discovery orchestration governance and observability.
• Boomi API Control Plane / Boomi MCP capabilities for exposing managed APIs as MCP tools.
• Equivalent platforms such as Kong Apigee MuleSoft Anypoint WSO2 Tyk AWS API Gateway AWS Bedrock or other AI gateway/control plane platforms.

Technical Areas

• Model Context Protocol concepts MCP servers MCP clients and MCP tools.
• AI/LLM gateways model routing provider abstraction usage controls and guardrails.
• API governance API products policies versioning catalogs and lifecycle management.
• Observability tools such as Azure Monitor Application Insights OpenTelemetry Datadog Splunk Grafana or Prometheus.
• Cloud and integration platforms preferably Azure Boomi MuleSoft or equivalent.
• Exposure to Claude Codex Cursor or equivalent AI Engineering tools

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.

At PTC we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities cultures and perspectives we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true authentic selves to work. Proud to be an Equal Opportunity Employer we welcome applicants from all backgrounds and hire without regard to race national origin religion age color ethnicity ancestry marital status sex (including pregnancy) sexual orientation gender identity gender expression genetic information disability veteran status or any other characteristic protected by local state or federal laws rules or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For more information about PTCs comprehensive benefits and our AI usage please visit our Careers Page ( Applications will be accepted on an on-going basis until the opportunity is filled.

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Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us

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