Senior Engineering Manager – Incident Response

Working at Atlassian

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In this role youll lead high-impact incident response work in a complex cloud environment and help shape how Atlassian responds to security events at scale. Youll lead or coordinate complex security incidents bringing structure urgency and sound judgment under pressure. Youll partner with Detection Security Engineering Product Security Legal Crisis Communications Support and senior leadership to drive investigation containment recovery and follow-through. Youll directly manage a team of 5-8 in the US region.

Youll coach incident responders and senior practitioners raising the quality of investigations handoffs decision-making and executive communication. Youll improve the incident response system through playbooks metrics exercises post-incident reviews and better tooling. A key part of the role will be driving the adoption of investigative AI tools and automation that help analysts triage faster surface relevant signals reduce toil and improve consistency without compromising judgment or security rigor.

Youll also support regulated and high-trust environments including work that requires a strong understanding of formal incident handling reporting expectations and documented operating procedures.

On day one well expect you to bring a strong mix of incident leadership operational maturity and people leadership. Youll have experience directly leading complex multi-stakeholder security incidents in a SaaS cloud or enterprise environment along with demonstrated success managing and developing senior security engineers incident responders and/or technical leads.

Youll have strong executive communication skills including the ability to translate incomplete technical information into clear decisions risks and next steps. Youll have experience improving incident response programs through metrics retrospectives process design readiness exercises and cross-team influence as well as hands-on familiarity with investigation workflows detection and response tooling log analysis and operational coordination across globally distributed teams.

You should have experience deploying investigative AI tools and automation in security operations or incident response environments including using automation to reduce analyst toil improve triage quality accelerate investigations enrich cases retrieve relevant knowledge summarize findings or orchestrate response workflows. Youll also bring strong systems thinking: the ability to connect incidents to broader improvements in telemetry detection logic escalation paths tooling and operating models together with calm structured decision-making in ambiguous high-pressure situations.

Experience serving as an incident commander or major incident manager for high-severity cyber incidents will help you stand out as will experience supporting regulated environments or formal incident reporting obligations including government or FedRAMP-adjacent contexts. Well value experience building or scaling follow-the-sun incident response models across regions and introducing AI-assisted investigation workflows case enrichment knowledge retrieval summarization or orchestration capabilities in security operations.

Strong understanding of how to use operational metrics quality signals and error patterns to guide program investments is valuable as is experience speaking externally representing security programs or contributing to broader security community practices.

The Incident Response team values calm execution clear communication and continuous learning. We are collaborative direct and low-ego during incidents and we expect leaders to care about both outcomes and the health of the people doing the work. We use blameless review measurable improvement and thoughtful automation to get better over time. We want leaders who can set a high bar while creating trust psychological safety and accountability across regions and functions.

This is a rare opportunity to lead one of the most important security functions in a global software company. Youll influence how Atlassian handles major incidents matures its response capabilities and invests in the future of security operations. Youll work on meaningful problems at the intersection of incident command operations engineering and trust help define how investigative AI and automation can responsibly improve security response at scale and partner with senior security and business leaders while building durable systems stronger responders and better outcomes for customers.

At Atlassian we strive to design equitable explainable and competitive compensation programs. We follow consistent hiring practices and account for each candidates skills knowledge and experience when setting base pay within the range.

Please visit for more information on which locations are included in each of our geographic pay zones. However please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits bonuses commissions and equity.

In The United States we have three geographic pay zones. For this role our current base pay ranges for new hires in each zone are:

Zone A: $221400 - $289050

Zone B: $199800 - $260850

Zone C: $184500 - $240875

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you your family and to help you engage with your local community. Our offerings include health and wellbeing resources paid volunteer days and so much more. To learn more visit Atlassian

At Atlassian were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

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