Senior Director, Medical Information

JoinImmaticsandshape thefuture ofcancerimmunotherapy; one patient at atime!

Immaticsis committed to making a meaningful impact on the lives of patients with cancer. We are the global leader in precision targeting ofPRAME a target expressed in more than 50 cancers. Ourcutting-edgescience and robust clinical pipeline form the broadestPRAMEfranchise with the mostPRAMEindications and modalities spanning TCR T-cell therapies and TCRbispecifics.

Why Join Us

• Innovative Environment:Helptopioneeradvancementsincancer immunotherapy.
• Collaborative Culture:Be part ofa diverse team dedicated to yourprofessionalgrowth.
• Global Impact:Contribute to therapiesthatmakealastingimpactonpatientsglobally.

Role Overview

The Senior Director Medical Information (MI) will build and lead the Medical Information function in preparation for launch and future pipeline growth. This role will establish the strategy infrastructure content governance and external vendor partnerships needed for a scalable compliant MI capability. A critical focus will be the end-to-end readiness of the MI call center vendor from onboarding and integration through training escalation pathways quality oversight and ongoing performance.

The Senior Director will also lead MI scientific content and evidence dossiers oversee NCCN Compendia submissions contribute to medical review and post-approval activities and translate inquiry trends into actionable insights that inform Medical Affairs strategy.

Reports to:Executive Director Medical Affairs

Location: Fully Remote US

Salary Range: $270000 - $295000

Basic Qualifications:

• Bachelors degree in life sciences
• 15 years of pharmaceutical or biotechnology experience with substantial Medical Information and/or Medical Affairs experience and increasing leadership responsibility.

PreferredQualifications:

• Advanced scientific or clinical degree required (PharmD PhD MD or equivalent).
• Oncology experience strongly preferred; cell therapy experience is highly desirable.
• Experience supporting a U.S. product launch particularly in an emerging or first-launch biotech environment.
• Experience building or scaling MI systems processes content capabilities or launch-readiness infrastructure.
• Experience developing MI scientific content including SRLs custom medical responses and FAQs.
• Demonstrated experience managing MI call center vendors including onboarding training escalations quality and performance oversight.
• Strong knowledge of U.S. MI requirements unsolicited inquiry response pharmacovigilance and product complaint reporting and relevant compliance standards.
• Strong scientific writing and judgment with the ability to translate complex data into clear balanced responses.
• Strong leadership communication project management and cross-functional collaboration skills.
• Comfortable operating in a fast-paced biotech environment with multiple launch-critical priorities.
• Experience with payer evidence dossiers NCCN Compendia or other oncology guideline/pathway submissions and medical review committees.
• Experience with MI technology platforms analytics and emerging AI-enabled capabilities.

In thisrole youwill:

MI Strategy & Infrastructure Development

• Build and evolve the U.S. MI strategy operating model and infrastructure for launch and pipeline growth.
• Establish governance workflows intake and triage processes response standards escalation pathways and content lifecycle management.
• Develop and maintain MI SOPs work instructions training standards and quality processes.
• Define the MI technology roadmap including inquiry management content repositories literature surveillance analytics and appropriate use of AI-enabled tools.

Call Center Vendor Management & Launch Readiness

• Lead onboarding integration training and ongoing management of the MI call center vendor.
• Own call center launch readiness including systems content workflows escalation pathways safety and product complaint reporting service levels and business continuity.
• Establish vendor training and certification processes that evolve with new data labeling and business needs.
• Oversee complex and escalated inquiries and connect the vendor with internal scientific experts when needed.
• Establish vendor KPIs quality monitoring governance audit readiness and corrective-action processes including readiness assessments and launch simulations ahead of key milestones.

Scientific Content Leadership

• Lead MI content strategy and oversee development and maintenance of Standard Response Letters (SRLs) custom medical responses FAQs and other scientific response materials.
• Ensure MI content is accurate current evidence-based balanced and updated as new clinical data safety information labeling and evidence emerges.
• Lead literature review data synthesis and development of responses to complex or novel unsolicited inquiries.
• Support scientific congresses with inquiry coverage reference materials escalation planning and post-congress content updates.

Evidence Dossiers Guidelines & Compendia

• Lead the development and lifecycle management of AMCP dossiers and other payer evidence resources in partnership with Medical Affairs HEOR/RWE Market Access Regulatory Legal and other cross-functional stakeholders.
• Lead development and submission of evidence packages to the NCCN Drugs & Biologics Compendium coordinating cross-functional input review and submission requirements.
• Support evidence submissions for other oncology guidelines and clinical pathways in collaboration with relevant internal experts.
• Ensure dossier and guideline/compendia materials are updated as evidence and external requirements change.

Cross-Functional Collaboration & Medical Review

• Serve as a scientific reviewer in PRC/MLR/MRC with focus on medical accuracy context and balance.
• Partner cross-functionally to support post-approval long-term follow-up requirements for cellular therapies including potential CIBMTR registry participation postmarketing evidence activities and related MI content and inquiry support.
• Partner across Medical Affairs Clinical Safety Regulatory Legal/Compliance Market Access HEOR/RWE Quality and Commercial to support launch and ongoing MI needs.
• Bring MI expertise to launch planning including labeling readiness and interpretation content priorities inquiry forecasting training and day-one readiness.

Insights Metrics & Reporting

• Establish MI metrics and reporting to monitor inquiry trends service performance and emerging scientific needs.
• Translate MI inquiries and trends into actionable insights that inform Medical Affairs strategy content development and cross-functional decision-making.
• Share key insights and performance updates with Medical Affairs leadership and cross-functional partners.

Leadership & Capability Building

• Build and develop the MI organization over time including internal talent contractors vendor support medical writing and technology capabilities.
• Develop annual and longer-range MI plans priorities resource needs and budgets.
• Foster a culture of scientific quality accountability collaboration and practical problem-solving.

Travel Requirements:

• Approximately 1020% travel including scientific congresses vendor meetings and internal meetings; occasional international travel may be required.

Qualified candidates will participate in a structured interview process which includes:

• An initial recruiter phone screen (conducted via video)
• Interviews with the hiring leader and other key stakeholders (via video)
• A final-stage interview

What do we offer

AtImmatics we believe in investing in our teams healthsafetyand you can expectif youjoinImmatics

Comprehensive Benefits:

• Competitive rates forHealth Dental and Vision Insurance
• 4 weeksofvacationgrantedup front each year and prorated for firstand lastyearofemployment.
• 12 company paid holidays
• 7daysof sick time
• 100%employer-paidlifeinsuranceup toat 1x annual salary up to one hundred thousand dollars
• 100%employer-paidshort-andlong-Termdisabilitycoverage
• 401(k)withimmediateeligibilityandcompany match. The company will match100% of your contributions upto3% of yourbase salaryfor the first two yearsof employment 4% foryears 2-3 of employment and up to5%of your salaryfrom the fourth year onward of continued employment.
• Partiallypaidparentalleavefor eligible employees.
• Additionalvoluntaryemployee-paidbenefitsandservicesincludingaccidenthospitalindemnityandcriticalillnessinsurancas well asidentitytheftprotectionandpetinsurance.

Equal Employment Opportunity

We are an equal opportunity employer and are committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard torace color religion sex (including pregnancy childbirth or related medical conditions) sexualorientation gender identity or expression national origin ancestry age marital status disability geneticinformation veteran status or any other status protected by applicable law.

Reasonable Accommodations

We are committed to providing reasonable accommodations to individuals with disabilities and to applicants withsincerely heldreligious beliefs practices or observances. If you require assistance or accommodation during the application or interview process please contact us at.

Work Authorization

Applicants mustbe authorized towork in the United States without the need for current or future sponsorship.

Pre-Employment Requirements

Employment is contingent upon successful completion of a background check referencechecksand pre-employment drug screening wherepermittedby applicable law. For certain rolesadditionalscreenings such as a credit check or motor vehicle record review may berequired where job-related and consistent with business necessity.