Senior Director, Global Demand Planning & Forecasting

Sr. Director Global Demand Planning & Forecasting

Business: Global Data Center Solutions (GDCS)

Location: Milwaukee WI (Hybrid)

Reports to: VP Revenue Operations Data Centers

Are you a demand planning and forecasting leader who thrives on building something new

Johnson Controls is standing up a global demand planning capability for its fast-growing Data Center business and we are looking for the leader to design it scale it and make it deliver results. This role may be for you!

What you will do

As the Sr. Director Global Demand Planning & Forecasting you will build and lead a first-of-its-kind global demand planning organization for Johnson Controls Data Center business spanning the Americas EMEA and APAC.

You will own the end-to-end demand signal in both units and dollars across our applied equipment and thermal management portfolio consolidating regional and product-line forecasts into a single consensus global demand plan. Partnering closely with Sales Finance Product Management and the manufacturing plants you will translate top-down growth targets into an actionable forecast that drives capacity capital and supply decisions across 8 manufacturing plants.

This is a highly visible build-from-the-ground-up leadership role that directly shapes how we plan produce and deliver to the worlds largest data center customers.

How you will do it

• Build the capability. Design and stand up the global demand planning process including product hierarchy planning levels scope (conventional vs. data center demand) decision rights and accountable handoffs beginning with a bounded pilot before scaling to a recurring global demand review.
• Lead the team. Recruit develop and lead a global team of regional Demand Planning Managers (Americas EMEA APAC) and global product demand planners each supported by dedicated analysts.
• Own the forecast. Own the monthly consensus demand plan consolidating qualitative and quantitative inputs reconciling conflicts between statistical and commercial forecasts and producing a single global plan in units and dollars.
• Drive accuracy. Establish forecast accuracy targets statistical forecasting models and bias/variability tracking; use recent results to continuously improve model accuracy and planning behaviors.
• Integrate S&OP. Provide the demand-side handshake to Supply Chain and the plants translating the plan into product mix factory capacity capital needs and supplier requirements ahead of demand realization.
• Plan for growth & NPI. Accommodate different data center business models and the uncertainty of new products including customer-specific programs NPI and products without historical demand patterns through robust lifecycle and phase-in / phase-out planning.
• Partner cross-functionally. Chair the monthly demand review align the demand plan with Finances outlooking and revenue/backlog planning and ensure the process drives operational results not meetings for their own sake.
• Connect the signal. Integrate major-customer QBR and account-planning insights into the demand signal ensuring the voice of the customer shapes the forward plan.

What we look for

Required

• Bachelors degree in Supply Chain Operations Business Engineering Finance or a related field.
• 10 years of progressive experience in demand planning forecasting and S&OP including 5 years leading and building teams.
• Demonstrated success establishing or transforming a demand planning / S&OP process at a product-region level in a global multi-plant manufacturing environment.
• Deep expertise in statistical forecasting consensus demand planning forecast accuracy measurement and demand/supply reconciliation.
• Strong financial acumen able to plan and translate demand in both units and dollars and align to revenue backlog and financial outlooking.
• Proven ability to influence and align senior Sales Finance Product and Operations leaders without direct authority.
• Excellent communication skills and executive presence with the ability to drive decisions in cross-functional review meetings.

Preferred

• Masters degree (MBA or Supply Chain) and/or APICS/CPIM or IBF (CPF) certification.
• Experience in HVAC applied equipment thermal management or the data center / mission-critical industry.
• Hands-on experience with advanced demand planning systems (e.g. ketteQ Kinaxis SAP IBP or similar) and modern analytics/AI-assisted forecasting.
• Experience integrating acquisitions and new business models into a common planning process.

HIRING SALARY RANGE: $160000..00 USD Annual. Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. This position includes a competitive benefits package.

For details please visit the About Us tab on the Johnson Controls Careers site.

Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.