Senior Director, Demand Planning & S&OP
Van Nuys, CA - USA
Job Summary
Who We Are:
We lead with our core values and believe that investing in the community is our responsibility.â We create opportunities for every childs potential and well-being through the Radiant Colors program work to create a sustainable future and in partnership with the International Fund for Animal Welfare have committed to animal conservation.â
There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey and you could be the next influential leader to play a key role in driving enormous customer-centered value and growth.â â
Position Summary:
This position may be filled at the Director or Senior Director level depending on the candidates qualifications and experience.
The Senior Director of Demand Planning & S&OP will lead and strengthen the Companys Sales and Operations Planning (S&OP) process with responsibility for demand planning forecasting analytics supply planning and order management. This role will establish a disciplined scalable and data-driven approach to integrated business planning that aligns Sales Marketing Finance Product Development Operations Supply Planning and Order Management around demand supply financial plans and business priorities.
The Senior Director will build and lead a scalable S&OP function and establish the processes tools governance analytics and cross-functional routines needed to improve forecast accuracy align demand and supply support inventory availability and customer service and enable effective business decision-making. This includes developing global inventory strategies and demand-driven replenishment practices that optimize inventory productivity Days Inventory Outstanding (DIO) working capital and inventory carrying costs.
The role will provide leadership with clear visibility into risks opportunities and tradeoffs related to forecast accuracy inventory levels fill rates on-time shipment customer satisfaction and overall supply chain performance. The Senior Director will also evaluate and implement opportunities to leverage automation AI-enabled tools and advanced analytics to improve planning efficiency visibility and decision-making.
What you will do:
- Leadership & Functional Oversight
- Lead manage and develop the Demand Planning Forecasting Analytics Supply Planning and Order Management functions
- Build high-performing teams establish accountability set priorities and lead organizational change related to planning processes systems and ways of working
- Provide leadership with clear data-driven recommendations risks options and tradeoffs to support timely business decisions
- Participate in the financial budgeting process by providing forecast demand inventory working capital and supply chain inputs
- Partner with senior and executive leadership on strategic supply chain initiatives aligned with the Companys growth objectives
- Demand Planning & Analytics
- Own and continuously improve the demand planning and forecasting process including methodology assumptions modeling techniques data inputs reporting and performance metrics
- Develop and maintain corporate forecasts using shipment history customer orders point-of-sale data inventory levels market trends promotions new product activity seasonal trends and other relevant inputs
- Lead the implementation of AI/ML capabilities for demand forecasting demand sensing and inventory optimization and develop advanced analytics to improve forecast accuracy and decision-making
- Monitor forecast performance including forecast accuracy bias shipments orders inventory levels and customer demand trends and provide insights and recommendations to drive continuous improvement
- Manage demand planning for major domestic accounts and support forecasting for new items seasonal products new markets and customer opportunities
- Monitor SKU-level performance and recommend SKU rationalization initiatives where appropriate
- S&OP & Cross-Functional Planning
- Build and lead a scalable S&OP function ensuring alignment among demand supply financial plans and business priorities while establishing global inventory strategies JIT/lean methodologies and demand-driven replenishment practices that optimize DIO working capital and inventory carrying costs
- Develop and implement standardized S&OP processes tools templates reporting governance structures decision rights and accountability measures to establish a repeatable and data-driven approach to integrated business planning
- Establish cross-functional S&OP teams and lead change-management initiatives that support adoption of disciplined planning processes across Sales Operations Finance and other key functions
- Facilitate category S&OP meetings in partnership with Sales Marketing Finance Product Development Operations Supply Planning and Order Management
- Partner with Sales Marketing and Finance to incorporate promotional plans customer programs market activity new product launches and business assumptions into the demand plan
- Collaborate with Operations Logistics Sales Product Development Marketing and overseas partners to identify supply constraints demand changes customer priorities launch risks and potential service impacts
- Supply Planning & Order Management Leadership
- Provide leadership and oversight for the Supply Planning and Order Management functions ensuring demand plans are translated into effective supply inventory and customer fulfillment strategies that support service levels inventory productivity and business priorities
- Oversee key planning and service metrics including inventory availability coverage targets fill rate on-time shipment customer requirements vendor scorecards issue resolution and supply risk management
- Ensure strong cross-functional communication and timely issue resolution across Supply Planning Order Management Sales Operations Logistics and overseas partners
- Identify opportunities to streamline planning order management reporting and execution processes to improve efficiency visibility service levels and business scalability
- Process Improvement Systems & Reporting
- Identify and implement process improvements system enhancements automation opportunities and AI-enabled solutions to improve forecast accuracy planning efficiency inventory productivity service levels visibility and overall supply chain performance
- Evaluate implement and optimize S&OP technology platforms including data architecture system integrations APIs and dashboards that provide timely visibility and support business decision-making
- Develop and maintain planning tools dashboards reporting and performance metrics to improve visibility and support decision-making
- Create maintain and improve standard operating procedures and process documentation for demand planning S&OP supply planning inventory planning and order management processes
- Drive strategic cost-reduction initiatives through improved demand visibility supplier optimization and process efficiency while supporting new product launches market expansion and customer wins through robust forecasting and supply planning
- Other duties may be assigned
You will bring:
- Bachelors degree in Supply Chain Business Operations Finance Analytics or a related field required; MBA or advanced degree preferred
- Minimum of 10-15 years of progressive experience in demand planning forecasting analytics S&OP supply planning inventory planning order management or broader supply chain planning roles
- Strong experience in demand planning forecasting analytics and S&OP is required
- Experience leading or managing supply planning inventory planning and/or order management functions preferred
- Experience in a CPG consumer products retail wholesale or manufacturing environment strongly preferred
- Experience working with ERP MRP demand planning forecasting and/or order management systems; Oracle experience preferred
- Advanced Excel skills required; experience with forecasting software reporting tools SQL or business intelligence platforms preferred
- Proven ability to develop and improve forecasting processes planning tools reporting dashboards performance metrics and scalable planning infrastructure
- Experience identifying or implementing process automation AI-enabled planning tools reporting enhancements or other technology solutions to improve planning efficiency visibility and decision-making preferred
- Experience building high-performing teams leading organizational transformation managing working capital and budgets and partnering with C-level executives on strategic supply chain initiatives aligned with business growth objectives
- Strong analytical skills with the ability to interpret data identify trends challenge assumptions and translate insights into actionable plans
- Strong leadership skills with demonstrated ability to develop teams set priorities manage resources drive accountability and lead cross-functional alignment
- Strong ability to operate strategically while remaining hands-on with details data systems and execution
- APICS CPIM CSCP IBF CPF or similar supply chain/planning certification preferred
We Got You Covered!
As a Great Place to Work Certified company we are committed to offering the best to our employees.â We offer a comprehensive benefits package that includes medical vision dental prescription drug coverage life insurance wellness benefits generous employer-matched 401(k) plan Paid Childcare Leave among other benefit plans.â Our total rewards are top of market and include competitive salary bonus and opportunities to earn equity. âWe focus on supporting employee development and growth.â
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
To give our people flexibility we offer a hybrid work environment. Munchkins Hybrid Schedule allow employees to work extended hours Monday - Thursday and Half-day Fridays all year long. We also provide annual weeklong global office closures giving our people a chance to recharge.
Employees enjoy an annual weeklong global office closure giving our people an extra chance to recharge.
Salary range: $150000 - $200000 (DOE). This position may be filled at the Director or Senior Director level depending on the candidates qualifications and experience.
To learn more visit us atâ.
Munchkin welcomes and values what makes everyone unique.â Were proud to be an equal opportunity and affirmative action employer. All hires for our team are based on qualifications merit and business needs. We recruit employ train and promote regardless of race color religion disability sex sexual orientation gender identity national origin age veteran status genetic characteristic or any other protected status.
Required Experience:
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About Company
Discover products that make parents' lives more enjoyable by thinking of "the little things."