Senior Director Client Management
Job Location:
Dallas, IA - USA
Monthly Salary:
Not provided by the employer
Posted:
23 September 2026 (4 hours ago)
Application Deadline:
21 December 2026
Vacancies:
1 Vacancy
Job Summary
Description
The Senior Director will play a crucial role in understanding client needs developing tailored solutions and expanding Bristlecones business and relationship with clients. This role involves a deep understanding of client strategies mapping business needs to technology solutions and driving account growth and client satisfaction.
Responsibilities
Qualifications
The Senior Director will play a crucial role in understanding client needs developing tailored solutions and expanding Bristlecones business and relationship with clients. This role involves a deep understanding of client strategies mapping business needs to technology solutions and driving account growth and client satisfaction.
Responsibilities
- Own a portfolio of accounts with P&L responsibility aiming for defined growth goals.
- Build strong client relationships especially with CXO-level interactions.
- Understand client business objectives and develop effective solutions using Bristlecones services.
- Strategize and propose a range of solutions to clients influencing their decision-making.
- Identify and discuss business value-added services for clients.
- Manage Client Technology Plans ensuring timely and quality delivery.
- Regularly report to clients on project success and overall plan status.
- Support new client contract acquisition including RFP/pitch support.
- Research and write Strategic Account plans.
- Build and lead a team of Client executives focusing on growth KPIs.
Qualifications
- 12-15 years of experience in advising customers on business solutions especially in the hi-tech/semiconductor industry.
- Ability to understand business challenges and advise on the best fit solutions and technologies.
- Trusted advisor role with a deep understanding of hi-tech domain and operational models for revenue acceleration.
- Expertise in supply chain processes tools technologies and partner ecosystems.
- Proficiency in MS Office and Salesforce for productivity and CRM.
- Proven track record in retaining and growing accounts creating large deals focused on digital Supply Chain transformation.
- Excellent communication skills for C-Level interactions and negotiations.
- Collaborative and solutions-focused approach with the ability to leverage diverse technology teams.
- Proactive creative and innovative mindset contributing new ideas and supporting team development.
- Keenness to learn and share knowledge staying updated with business and technology trends.
Required Experience:
Exec
About Company
Bristlecone is the leading provider of connected logistics solutions, including AI applications, SAP integration, and more.