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Senior Desktop Support Analyst

Gulfstream

Job Location:

Savannah, GA - USA

Monthly Salary: Not provided by the employer

Posted: 26 August 2026 (16 hours ago)

Application Deadline: 23 November 2026

Vacancies: 1 Vacancy

Job Summary

Senior Desktop Support Analystin GAC Savannah

Unique Skills:

1. PowerShell Automation

2. Microsoft 365 Administration

3. Endpoint Management (Intune/MECM)

4. User Experience (UX) Mindset

5. Root Cause Analysis

6. Cybersecurity Awareness

7. Data Analytics and Reporting

8. Executive Support

9. Technical Writing

10. Project Management

Education and Experience Requirements

Bachelors Degree or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science Management Information Systems or technology related field highly preferred. 3 years experience providing desktop technical support.

Position Purpose:

Provide guidance and on-site executive support for installed products and applications in a timely competent and highly professional manner. This role will primarily provide support for C-suite executives and their support staff.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

Provide technical support and guidance on software installation utilization and troubleshooting to ensure successful implementation.

Analyze the customers technical environment and explain complex issues to customers in a non-technical way in order to maintain customer satisfaction.

Observe and report on activities used to support customers; provide ideas input and innovation throughout the development process.

Provide technical support to executive management and designated VIPs and training to customer staff.

Perform other duties as assigned.

Other Requirements:

Ability to provide technical support service delivery within established guidelines.

Desktop/windows/PC expertise.

Problem solving and customer facing skills.

Deep understanding of the ITIL Incident Management Process.

Excellent interpersonal skills to effectively interact with internal/external clients/vendors.

Excellent analytical assessment planning verbal and written communications skills.

Soft skills and technical skills that contribute to client satisfaction.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or job requires one to be able to read write speak and understand the English language.

Additional Information

Requisition Number: 235711

Category: Information Systems

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/11/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position unless the applicant is a currently sponsored Gulfstream employee.

Gulfstream Aerospace Corporation a wholly-owned subsidiary of General Dynamics (NYSE: GD) designs develops manufactures markets services and supports the worlds most technologically-advanced business jet aircraft

Required Experience:

Senior IC

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About Company

Gulfstream

Gulfstream Aerospace Corporation, a wholly owned subsidiary of General Dynamics, designs, develops, manufactures, markets, services and supports the world’s most technologically advanced business-jet aircraft. Gulfstream has produced more than 2,800 aircraft for customers around the w ... View more

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