Senior Customer Engineer, Advanced Customer Engineering, Global Financial Services

Do you have a builders mentality where show me means more than tell me Are you passionate about technology and AI understand cloud architectures and platforms and quick to adopt emerging technologies Are you adept at working with customers to experiment with innovative approaches and validate technical feasibility

Amazon Web Services (AWS) is looking for experienced and motivated technologists who possess a unique balance of technical depth and excellent interpersonal skills to join the Financial Services Advanced Customer Engineering team. This team is a group of hands-on developers supporting AWS customers to build the first solution adapted to their specific use cases and devices we help customers create early iterations of products and solutions often exploring new technical grounds. This role is for a Full-Stack Senior Customer Engineer with a strong focus on building Agentic AI applications and workflows multi-modal Generative AI applications containerized cloud native or serverless applications and modern data & analytics applications including data processing pipelines. A strong preference for hands-on experience with AI-driven software development practices generative AI technologies and the ability to create delightful user interfaces and user experiences for our customers.

Role Overview
At AWS we have a credo of Work hard. Have fun. Make this role you will love what you do and instinctively know how to make work fun. You will be dynamic and creative and willing to take on any challenge and make a big impact. As a Senior Customer Engineer you will partner with customers to craft highly scalable flexible cost-effective and resilient solutions that address customer business problems and accelerate AWS adoption. Youll shape and build solutions and prototypes across domains including Machine Learning Agentic Design Serverless Architecture multi-modal Generative AI Modern Data & Analytics solution using Open Table Format such as Apache Iceberg with most projects exploring the art of the possible using the latest methods frameworks services and models. You will help customers understand Cloud development best practices on AWS and how to best integrate them with their applications. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS with customers ranging from start-ups to established enterprise customers. The ability to connect technology with measurable business value is critical you will help drive revenue growth and strategic outcomes for customers influencing adoption decisions and accelerating customer success with AWS.

The successful candidate will possess a significant hands-on experience in application development in the Cloud with Serverless and Managed services (preferably with AWS services like Amazon Bedrock Amazon Bedrock AgentCore SageMaker AI SageMaker Unified Studio Open Table Format/Apache Iceberg Amazon S3 Tables AWS Glue AWS Lambda Elastic Load Balancers Amazon EC2/ECS/EKS Amazon Fargate Amazon RDS NoSQL databases like Amazon DynamoDB Amazon API Gateway Amazon Cognito etc.) and will be capable of developing with customers client applications exposing different types of user interfaces and experiences (e.g Web Front-Ends Mobile Applications or Alexa Skills).

As part of an agile development team you will support AWS customers to develop end-to-end solutions and prototypes specific to their products and services. You will enjoy keeping your existing technical skills honed and developing new ones so that you can make substantial contributions to in-depth architecture discussions. You will lead efforts to capture and share best-practice knowledge with the AWS solutions architect community. You will also gain the opportunity to learn from collaborate with and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.

So if you are someone who innovates likes solving hard problems loves programming and working on innovative technology we would love to have you on the team!


Key job responsibilities
* Lead trusted relationships with AWS customers technology leadership enterprise architects solution architects software architects and software engineers to understand the customers technology challenges; dive deep and understand stated unstated business needs and challenges.
* Working backwards from AWS customers business needs create end-to-end solutions prototypes and first iteration of most lovable product (MLP) addressing technology challenges but also increasing business impact innovation and agility.
* Educate customers of all sizes on the value proposition of AWS and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
* Work with AWS customers to convey cloud computing security and risk management best practices.
* Work with other teams within AWS to drive customer success.
* Capture and share best-practice knowledge amongst the AWS solutions architect community.
* Assess security-related knowledge across AWS sales and solutions architecture teams and develop plans to address gaps.
* Advocate for and influence the AWS technology strategy for FSI internally and externally at industry events meet-ups and summits.
* Develop technical content such as white papers and reference architectures that can be used by our customers to assist them in deploying secure cloud-based solutions.
* Work with industry groups to influence information security trends in cloud computing.

A day in the life
During customer prototype engagements youll work backwards to learn about customer outcomes and design innovative solutions that you design build and test along with program managers and specialists to deliver resultsserving as project lead on some engagements and contributing part-time on others. Project teams vary based on availability specialized skills required and career growth interests. Team members span the US and EMEA with periodic larger meetings to share knowledge and align on goals.

Youll also dedicate time to pursue thought leadership initiatives that align with both team objectives and your professional interests.


About the team
About the team
Our team comprises experienced full-stack developers passionate about delivering technical solutions using AWS services in a rapid development environment. We move quickly and support each other through knowledge sharing building our own tools as readily as we leverage existing ones to achieve the art of the possibletransforming concepts into working prototypes in days and weeks that accelerate our customers toward production.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 5 years of design implementation or consulting in applications and infrastructures experience
- 10 years of IT development or implementation/consulting in the software or Internet industries experience
- 8 years of specific technology domain areas (e.g. software development cloud computing systems engineering infrastructure database architecture security networking data & analytics) experience

- Bachelors degree or AWS certification such as AWS Solutions Architect or a similar cloud certification
- Experience working within software development or Internet-related industries
- Experience architecting migrating transforming or modernizing customer requirements to the cloud
- Experience working with AWS technologies from a dev/ops perspective
- Experience in one or more relevant front-end frameworks such as React Angular etc.
- Proficient in the use of AI coding tools to improve quality and velocity
- Experience in the financial services industry

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 169000.00 - 228600.00 USD annually
USA VA Arlington - 153600.00 - 207800.00 USD annually
USA VA Herndon - 153600.00 - 207800.00 USD annually