Senior Consultant, Claims Consulting Practice – LiabilityWorkers Compensation & Project Management

Marsh

Senior Consultant Claims Consulting Practice Liability/Workers Compensation & Project Management

Location: Any Marsh US Office Hybrid (3 days/week in office)

Position Summary:

We are hiring a Senior Consultant to join Marshs Claims Consulting Practice. This hybrid role (three days per week in-office) blends deep claims expertise in liability and/or workers compensation with strong project management client-facing consulting and data-driven program oversight capabilities. This position focuses on managing consulting engagements and workstreams that require both subject matter expertise and disciplined execution including claim review strategy client reporting data management stakeholder coordination and delivery of actionable recommendations that improve claim outcomes and program performance.

As a senior individual contributor and project manager you will work closely with clients carriers TPAs consultants and Marsh leadership to drive engagement execution maintain accountability to timelines and financial goals and ensure clients receive clear strategic guidance backed by strong analysis. The ideal candidate brings a consultative mindset operational discipline and the ability to translate claims data into meaningful business insights and next steps for clients.

What will you do

• Evaluate liability and/or workers compensation claims and claim programs to identify trends exposure drivers operational challenges and opportunities for improved outcomes.
• Lead project management activities across consulting engagements including workplan development milestone tracking issue management and coordination of internal and external stakeholders.
• Manage client-facing reporting processes including review of claim data validation of reporting accuracy development of executive-ready materials and communication of key findings and recommendations.
• Translate claims activity and operational data into concise compelling reporting that tells a story highlights risks and opportunities and supports decision-making.
• Facilitate kickoff meetings stewardship discussions strategy sessions and follow-up communications with clients TPAs carriers and internal Marsh teams.
• Monitor project financials delivery timelines and engagement progress; proactively identify risks quantify impacts and recommend solutions before issues escalate.
• Oversee data management activities related to claims inventory closure tracking action plans and performance metrics to ensure information is accurate timely and usable.
• Support claim strategy discussions with adjusters TPAs carriers defense counsel and client stakeholders to advance resolution plans and improve claim outcomes.
• Coordinate consultant workstreams align assignments to team strengths monitor output quality and help maintain accountability to engagement goals.
• Develop client-ready deliverables including presentations summaries dashboards action plans and recommendations that reflect Marshs standards for quality and professionalism.
• Contribute to practice growth by identifying opportunities for engagement expansion process improvement and broader consulting support.
• Maintain working knowledge of claims trends jurisdictional considerations best practices and market developments relevant to liability and workers compensation consulting.

What can you expect

• High-impact visible work supporting complex client claim programs and consulting engagements in a fast-paced environment.
• Significant exposure to client-facing project leadership including direct interaction with client stakeholders TPAs carriers and internal Marsh leaders.
• A role that combines technical claims expertise with consulting project management reporting and strategic problem-solving.
• Opportunities to influence both individual claim outcomes and broader program performance through data-backed recommendations and disciplined execution.
• A collaborative team environment with consultants engagement leaders and cross-functional partners across Marsh.
• Professional development through challenging assignments mentorship and increasing responsibility in client delivery and project leadership.

Whats in it for you

• Work for a recognized global brand serving leading commercial clients.
• Opportunity to shape client claim outcomes and improve program performance through both technical expertise and strong project leadership.
• Career growth opportunities within Marshs Claims Consulting Practice and broader firm.
  Inclusive culture with Employee Resource Groups mentoring and internal mobility.
• Competitive compensation and a comprehensive benefits package beginning Day 1 (medical dental vision disability life insurance) plus retirement contributions and match after one year.
• Flexible work arrangements and learning & development support including tuition reimbursement and employee stock purchase participation.

We will count on you to:

• Manage project delivery with a strong sense of ownership accountability and urgency focusing not just on completing tasks but on achieving successful client outcomes.
• Build credibility with clients by communicating clearly anticipating needs and serving as a trusted resource on claims reporting and engagement progress.
• Analyze claim and program data accurately and efficiently ensuring reporting is reliable actionable and aligned to client priorities.
• Lead client reporting and stewardship preparation including identifying the story behind the data anticipating questions and preparing thoughtful evidence-based responses.
• Monitor project budgets timelines and performance metrics and proactively surface risks variances and recommended solutions.
• Coordinate and support claim review and closure management efforts by helping prioritize work track progress and ensure action plans move forward.
• Drive organization and follow-through across multiple stakeholders balancing client expectations internal priorities and project deadlines.
• Escalate issues appropriately with clear recommendations and supporting rationale so leadership is informed early and client relationships are protected.
• Produce polished accurate client-ready deliverables that reflect Marshs brand expertise and consultative approach.
• Support a collaborative team environment by sharing knowledge helping solve problems and contributing to continuous improvement in project delivery and consulting practices.

What you need to have

• BA/BS degree in a relevant field or equivalent insurance claims or consulting experience.
• Minimum of 5 years of relevant experience in liability and/or workers compensation claims claims consulting TPA/carrier operations or related risk management functions.
• Demonstrated experience managing client-facing projects workstreams or service delivery responsibilities in a professional services claims or consulting environment
• Strong understanding of claims lifecycle management claim resolution strategies and factors that influence cost duration and outcome.
• Experience working with claims data reporting tools Excel-based analysis and/or RMIS platforms to support decision-making and client communication.
• Excellent written and verbal communication skills including experience preparing presentations summaries and recommendations for clients or leadership.
• Ability to manage multiple priorities coordinate stakeholders and maintain attention to detail across timelines deliverables and follow-up items.
• Strong analytical and problem-solving skills with the ability to convert complex information into practical client-oriented recommendations.
• Proficiency in Microsoft Office especially Excel PowerPoint and Word; willingness to travel as required.

What makes you stand out

• Experience in both claims consulting and project management with a track record of owning delivery and keeping complex workstreams organized and moving forward.
• Strong client presence and the ability to communicate as a peer advisor with risk managers claim leaders TPAs and carrier partners.
• Experience preparing and presenting executive-level reporting that explains not just what happened but why it matters and what should happen next.
• Demonstrated ability to manage budgets forecast performance identify risks early and recommend corrective actions before issues become client concerns.
• Hands-on experience with claims inventory review action plan tracking closure management and operational performance reporting.
• Practical knowledge of both liability and workers compensation claim environments including collaboration with adjusters counsel TPAs and clients.
• Track record of succeeding in fast-paced environments that require independent judgment accountability and strong follow-through.
• Prior experience mentoring team members coordinating consultant work or informally leading delivery teams.
• Industry-recognized designations or certifications such as AIC ARM CPCU SIP WCCA CWCP or similar.

What success looks like

• Clients view you as a reliable proactive and informed partner who helps keep engagements organized insightful and moving toward results.
• Reporting and presentations are accurate strategic and useful giving clients confidence in Marshs management of their claim program.
• Project timelines deliverables and stakeholder responsibilities are actively managed with issues identified and addressed early.
• Claim and program recommendations are practical data-backed and aligned to measurable improvement in outcomes closure progress or operational performance.
• Leadership is not surprised by budget delivery or client issues because you identify risks early and bring forward recommended solutions.
• Internal teams are clear on priorities expectations and next steps and clients experience Marsh as coordinated responsive and high quality.

Marsh (NYSE: MRSH) is a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

The applicable base salary range for this role is $112600 to $239800.

The base pay offered will be determined on factors such as experience skills training location certifications education and any applicable minimum wage requirements. Decisions will be determined on a case-by-case addition to the base salary this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits tuition assistance 401K savings and other retirement programs as well as employee assistance programs.