Senior Communications Manager, Forward Deployed Engineering

Imagine being the strategic force behind how AWS Professional Services (ProServe) and Forward Deployed Engineering (FDE) connect with the world. As a Sr Executive Communications Manager youll shape the external narrative that positions our organization as the leader in enterprise AI transformation and innovation and orchestrate how that story comes to life.

Youll work at the intersection of strategic communications market positioning and cross-functional coordination identify the stories worth telling package them into compelling narratives and work with partner teams to amplify ProServe and FDEs leadership in AI-enhanced delivery specialized solutions and deep technical expertise.

Key job responsibilities
Drive Strategic Engagement Programs
- Develop communications strategies that position ProServe and FDE as leaders in enterprise AI transformation and forward-deployed engineering
- Define measurement requirements for communications initiatives
- Identify and capture delivery outcomes customer transformation stories and technical proof points coordinating with stakeholders to ensure coherent positioning
- Build relationships with customer and internal stakeholders from C-level executives to subject matter experts
Continuously Improve & Innovate
- Capture feedback from customer and partner interactions to develop continuous improvement cycles
- Identify new approaches for amplifying delivery outcomes and technical differentiation including leveraging agentic and generative AI tools
- Respond to an agile constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities
Communicate & Influence
- Prepare regular progress reports for internal stakeholders
- Drive consensus and garner support through exceptional written oral and interpersonal skills
- Balance tradeoffs while effectively communicating stakeholder recommendations


About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 6 years of professional work (non-internship) experience
- 7 years of advising and influencing executive leadership experience
- Experience with Social Media and Channel Management Strategy
- Experience with brand strategy and reputation management

- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience in a business-to-business (B2B) environment high-tech products/services
- Experience in using agentic and generative AI solutions to propel your work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 118200.00 - 160000.00 USD annually
USA VA Herndon - 118200.00 - 160000.00 USD annually