Senior Client Marketing Manager

The Senior Client Marketing Manager (SCMM) is a recognized subject matter expert responsible for leading the strategy development and execution of client marketing programs for a portfolio of enterprise accounts. This role drives measurable impact on client engagement registration and revenue growth through innovative data-driven marketing strategies.

Operating with a high degree of autonomy the SCMM influences client and internal stakeholders contributes to departmental strategy and planning and plays a key role in shaping marketing best practices. This role also provides leadership coaching and guidance across the team while supporting broader organizational priorities.

• Lead the strategy and execution of client marketing programs for a portfolio of complex multi-service enterprise and enterprise-like accounts driving significant impact on engagement retention and revenue growth.

• Own and manage large-scale high-visibility marketing initiatives (e.g. enterprise launches multi-channel campaigns transitions) with minimal oversight.

• Serve as a recognized subject matter expert in client marketing establishing best practices frameworks and standards across the team.

• Partner with senior client stakeholders and internal leadership to influence marketing strategy priorities and long-term engagement plans.

• Analyze performance data and trends to provide strategic recommendations that inform both client outcomes and broader team direction.

• Contribute to team planning efforts including goal setting operational improvements and identifying opportunities for scale and efficiency.

• Lead cross-functional collaboration across marketing client relations and other internal teams to align on strategy and execution.

• Provide guidance coaching and delegation of work to junior team members and peers; review work to ensure quality and alignment with strategic objectives.

• Identify and drive process improvements tools and scalable solutions to enhance team performance and effectiveness.

Bachelors Degree in marketing or related field required

8 years of professional experience in marketing required

• Strong proactive communication skills.

• Project management skills; ability to own projects from end-to-end.

• Highly organized with strong follow-through.

• Excellent relationship-building abilities.

• Strategic thinker with strong presentational skills.

• Self-starter capable of working independently.

• Ability to report out and articulate complex processes.

• Forward-thinking anticipating client needs.

• Effectively handle escalations via efficient problem solving.

• Technical Proficiency: Knowledgeable and adept at Microsoft OS including Microsoft Office Excel Outlook. Experience with Salesforce Salesforce Marketing Cloud and print-on-demand systems preferred.

• Must be results-oriented highly motivated able to function effectively under pressure. Must be detail-oriented set high standards for quality and have strong organizational skills.

• Prioritizes workload effectively by identifying high-priority tasks and proactively managing project timelines amid competing demands.

At this time Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

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