Senior Business Analyst, IT

Senior Business Analyst

Location: Remote (must reside within US)

Preferred: Reston VA (hybrid or remote)

Ready to Make a Difference

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart compassionate innovative committed ICF employees tackle unprecedented challenges to benefit people businesses and governments around the globe. We believe in collaboration mutual respect open communication and opportunity for growth.

ICF is seeking a Senior Technical Business Analyst to work within a dynamic and collaborative delivery team environment in our Centralized Operations Analytics and Technology (COAT) group. The Senior Technical Business Analyst will play a key role in supporting the delivery of technology solutions for energy efficiency and utility programs. This role will work closely with business stakeholders project managers program teams and ICF subject matter experts to understand complex program needs translate those needs into clear business and system requirements coordinate testing and validation and support successful implementation of technology solutions.

Why you will love working here:

• Quality of life: Flexible workplace arrangements work-life balance
• Investment of the community: Donation matching volunteer opportunities
• Investment in you: Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan
• And many many more (Ask your recruiter for more details!)

What you will be doing:

• Lead business analysis activities supporting technology delivery including requirements gathering process analysis requirements documentation testing validation and implementation support for energy efficiency tracking and reporting solutions.
• Work directly with business and program stakeholders to understand complex processes identify needs and translate those needs into clear business and system requirements.
• Facilitate requirements gathering process mapping and requirements validation sessions with business and program stakeholders.
• Analyze business processes and existing system functionality to identify opportunities for improved efficiency data quality reporting and user experience.
• Develop and review requirements specifications business process flows use cases user stories acceptance criteria test plans test scripts and user documentation.
• Lead and coordinate business and user acceptance testing activities including test planning execution documentation of results issue tracking retesting and validation that delivered functionality meets defined requirements.
• Serve as a delivery-side liaison between program stakeholders and technology teams helping ensure business requirements priorities issues and expected outcomes are clearly understood.
• Support data analysis reporting data integration validation and cross-system data validation activities.
• Independently manage assigned analysis activities or workstreams and communicate status risks dependencies and issues to project leadership.
• Provide guidance and mentoring to junior business analysts and contribute to consistent business analysis practices across project teams.
• Support end-user readiness training implementation and adoption of technology solutions.

What we need you to have (minimum qualifications):

• Bachelors degree in business information systems computer science or a related field (applicants can substitute one year of related experience for one year of education)
• 5 years of relevant experience in IT business analysis software implementation systems analysis or related fields.
• Demonstrated experience leading requirements gathering business process analysis requirements documentation testing validation and implementation support activities.
• Experience developing high-quality business and system documentation including requirements specifications process flows use cases user stories acceptance criteria test plans and test scripts.

Preferred Skills/Experience:

• Experience supporting complex technology implementations in the energy efficiency utility or related sectors.
• Experience with SaaS platforms or configurable enterprise applications.
• Working knowledge of SQL and experience analyzing or validating system data.
• Experience with Microsoft Power BI Cognos or similar reporting and business intelligence tools.
• Experience with system integrations APIs data exchanges or cross-system data validation.
• Experience with Jira or similar requirements issue tracking and software delivery tools.
• Strong understanding of Agile and other software development methodologies including change configuration release and defect management.
• Experience mentoring junior analysts or providing technical guidance to project team members.

Professional Skills:

• Experience working with project managers program stakeholders business teams and technology teams throughout the technology delivery lifecycle.
• Experience independently managing analysis activities or software delivery workstreams.
• Strong written and verbal communication skills including experience facilitating stakeholder discussions and presenting technical concepts to business audiences.
  

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactfor assistance.

Working at ICF

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: