Senior Broker Assistant- ProExec
La Jolla, CA - USA
Job Summary
RT Specialty a division of Ryan Specialty is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property casualty professional lines transportation and workers compensation providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients which has established us as a leader in the industry.
Position Summary
We are seeking a highly organized and detail-oriented Senior Brokerage Operations Coordinator to support our Professional and Executive Liability (ProExec) team. This role is ideal for someone who enjoys being the operational backbone of a fast-paced brokerage environment and takes pride in keeping processes moving efficiently behind the scenes.The successful candidate will support the entire ProExec team by managing a variety of operational tasks coordinating documentation assisting with quoting activities handling surplus lines processes resolving accounting-related issues and ensuring seamless service for brokers and clients.
This position offers a unique opportunity for someone who understands the insurance industry and enjoys operations coordination and customer service but is not interested in pursuing a producer sales or marketing career path. We are also open to candidates with strong customer service administrative and organizational experience who thrive in a high-volume environment and are eager to build their insurance knowledge.
Location: La Jolla CA (Hybrid or Onsite) or Fully Remote within PST/MST Time Zones
What will your job entail
Provide operational support to brokers and team members across the Professional & Executive Liability practice.
Prepare and maintain insurance documentation correspondence and account records.
Assist with quoting activities and presentation of quote materials to brokers.
Obtain and process loss runs policy documents and underwriting information.
Support surplus lines filings and documentation requirements.
Research and help resolve accounting and policy servicing issues.
Maintain accurate client and policy information across internal systems.
Respond to broker and internal stakeholder inquiries in a timely professional manner.
Ensure documentation is organized complete and compliant with company and regulatory requirements.
Assist with process improvements and support a variety of ad hoc operational projects as business needs evolve.
Collaborate closely with teammates to support workflow management and deliver exceptional service.
What Success Looks Like
Becoming a reliable resource for the ProExec team.
Accurately managing multiple priorities in a fast-paced environment.
Delivering high-quality work with strong attention to detail.
Maintaining organized records and documentation with minimal errors.
Responding quickly and professionally to broker and team requests.
Helping keep the teams operations running smoothly and efficiently.
Developing a strong understanding of insurance workflows terminology and brokerage processes.
Training & Development
This position offers hands-on training ongoing coaching and direct exposure to brokerage operations. This role can provide valuable exposure to insurance operations client service underwriting support and brokerage processes for individuals looking to build a long-term career within the insurance industry.
Required Qualifications
Insurance industry experience brokerage experience underwriting support experience or related insurance operations experience OR
Significant customer service administrative operations or coordination experience in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and competing priorities efficiently.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Suite including Outlook Word and Excel.
Strong problem-solving skills and a customer-focused mindset.
Ability to work independently while supporting a collaborative team environment.
Preferred Qualifications
Experience working for an insurance carrier brokerage agency MGA or wholesale brokerage.
Understanding of insurance terminology and processes including binders quotes policies endorsements and renewals.
Experience supporting commercial insurance operations.
Bachelors degree in Business Risk Management Insurance or a related discipline.
Knowledge of surplus lines procedures and documentation.
Experience handling policy servicing documentation management or insurance account support activities.
Why Join Us
Join a highly specialized Professional & Executive Liability practice.
Opportunity to play a critical role supporting a successful brokerage team.
Flexible work arrangements including hybrid and remote options within PST/MST time zones.
Gain exposure to multiple facets of the insurance business including quoting policy administration surplus lines and brokerage operations.
Work in a fast-paced environment where no two days are the same.
Ideal opportunity for insurance professionals who enjoy operations and service-oriented work but are not interested in pursuing a producer or sales-focused career path.
This position is well-suited for a detail-oriented insurance professional or operations specialist who thrives in a high-volume environment enjoys supporting a team and takes pride in delivering exceptional service and operational excellence.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical financial and emotional well-being addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.
The target hourly rate range for this position is $26.00 - $32.69 per hour.The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at
The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Experience:
Senior IC