Senior AI Platform Engineer

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies that hundreds of millions of users around the world and around 645000 customers across all industries rely on. With more than 1900 employees worldwide we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact

The AI for End-Users team is building TeamViewer Tia creating AI-powered experiences that help people understand troubleshoot and resolve technology issues with less effort. Our goal is to make advanced AI feel simple trustworthy and useful in everyday work.

In this role youll help build the data platform and infrastructure capabilities that support reliable AI-powered products in production. Youll work across AI data security and platform teams to ensure our systems are scalable observable secure and ready for enterprise use.

• Build and maintain the data and AI platform services that support TeamViewers AI-powered products.

• Develop data pipelines retrieval systems indexing and infrastructure for AI workloads.

• Operate production model infrastructure including deployment versioning routing caching and cost controls.

• Build monitoring and observability capabilities for AI systems including performance quality latency and cost tracking.

• Support CI/CD practices for AI systems ensuring changes can be tested deployed monitored and rolled back safely.

• Maintain evaluation infrastructure to help teams measure quality identify regressions and support release decisions.

• Ensure data quality security privacy governance and access controls across structured and unstructured data sources.

• Collaborate with AI engineers software engineers product security and platform teams to deliver reliable production systems.

• 7 years of software engineering or data platform experience with strong Python skills and solid SQL knowledge.

• Proven experience building production-grade data pipelines platform services or AI infrastructure.

• Hands-on experience with AI or ML systems in production including retrieval pipelines embeddings vector databases or model deployment.

• Strong understanding of MLOps LLMOps CI/CD automated testing monitoring and observability practices.

• Experience optimizing production systems for performance reliability scalability and cost efficiency.

• Knowledge of cloud platforms with Azure or GCP experience preferred.

• Solid understanding of data governance security privacy and compliance requirements.

• Experience using AI-assisted development tools while maintaining high standards for code quality security and maintainability.

• Strong problem-solving skills clear communication and the ability to collaborate across global teams.

• Competitive compensation and bonuses

• Flexible PTO and paid holidays

• 401(k) with employer matching

• Comprehensive Health insurance package including 100% employer-paid medical coverage

• Up to 12 weeks of Parental Leave

• Basic Life Insurance Short-Term & Long-Term Disability 100% employer-paid

• Quarterly teambuilding events leadership luncheons and companywide All Hands meetings

• Open door policy and business casual dress code

• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin TX.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse values-driven culture makes us stronger. As we continue to grow as a company we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender civil or family status sexual orientation religion age disability education level or race.

If you require any accommodations or adjustments during the application or hiring process including interview or onboarding support please reach out to your Talent Acquisition Partner who will be happy to support you.

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States.