Security Operations Analyst Tier II
Arlington, TX - USA
Job Summary
Work at Knox is high-impact and purpose-driven. The problems we solve are high stakes the expectations are high and the results are visible. Speed rigor and trust matter here - because the environments we secure cannot fail. Your contributions are visible your expertise is relied upon and the impact of your work is immediate and measurable. We operate at federal scale securing some of the most sensitive government environments in the country - because the systems we build must perform without fail.
- Active intrusion or suspected compromise
- Service-affecting outage
- Degradation and early warning signs
- Customer requests and tickets
- Run a shift without supervision you are the senior analyst on duty for most of it.
- Take escalations from Tier 1 and see them through to containment or handover.
- Coach the analyst on duty through the decision rather than taking it away from them.
- Own the quality of your shift log. If the next shift has to call you it wasnt detailed enough.
- Handle escalated customer requests and set the standard for how the queue gets worked.
- Suggest detection and runbook improvements based on what you see on shift.
- Three or more years of hands-on security or network operations including shift work.
- Good escalation judgment when to contain when to keep watching and when to wake someone up.
- Security or equivalent. CySA or SSCP is a plus and well fund it if you dont have it yet.
- Willingness to teach someone less experienced than you under time pressure.
- Our environment our detections and how the FedRAMP evidence chain fits together.
- Detection engineering and tuning at a level Tier 1 doesnt touch.
- The path to Tier 3 shift lead.
- A degree.
- Previous corporate experience.
- An active security clearance. If you hold one or held one thats a plus it is never a requirement.
Required Experience:
IC
About Company
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