Scientific Implementation Associate

Location: New York NY (Hybrid) London UK (Hybrid) Cleveland OH (Remote with Customer Proximity)
Company Stage of Funding: Series A Enterprise Software Company ($27M Raised)
Office Type: Hybrid / Remote (Location Dependent)
Salary: $75000$85000 (NYC) Equity Bonus

Company Description

Were representing a rapidly growing enterprise software company transforming how industrial research and development teams manage scientific data. Their platform serves as the system of record for over 150 global enterprises across chemicals advanced materials consumer products food and beverage and life sciences helping scientists organize experimental data accelerate research and bring new products to market faster.

Founded by MIT and Stanford engineers and backed by leading investors including Y Combinator Sageview Capital 8VC and SE Ventures the company is expanding its high-impact implementation team to support continued customer growth. This role offers the opportunity to work directly with scientists and R&D organizations while helping deploy software that powers innovation across some of the worlds largest industrial companies.

What You Will Do

• Lead implementations of the companys scientific data platform for enterprise R&D organizations.
• Partner directly with scientists chemists engineers and research teams to understand laboratory workflows and business processes.
• Migrate structure and validate scientific datasets while configuring the platform to support customer-specific research workflows.
• Interpret complex experimental data and determine the most effective way to represent it within the platform.
• Collaborate with senior implementation managers on large enterprise deployments while independently managing smaller customer implementations.
• Facilitate customer meetings provide technical guidance and deliver product training throughout implementation projects.
• Gather customer feedback and communicate product enhancement opportunities to Engineering and Product teams.
• Support data migration workflow optimization and successful customer adoption.
• Build strong relationships with customer stakeholders and serve as a trusted technical partner throughout implementations.
• Contribute to continuous improvements in implementation processes and best practices.

Ideal Candidate Background

• Bachelors or integrated Masters degree in Chemistry Materials Science Chemical Engineering or a closely related STEM discipline.
• 01 years of professional experience (new graduates encouraged to apply).
• Hands-on research or laboratory experience through internships academic research or laboratory assistant roles.
• Strong understanding of scientific data experimental design and laboratory workflows.
• Experience working with structured datasets using Excel Python or similar analytical tools.
• Excellent communication skills with confidence presenting technical concepts to customers and stakeholders.
• Strong analytical thinking and ability to translate complex scientific workflows into software solutions.
• Comfortable working in customer-facing environments and collaborating across technical and non-technical teams.

Preferred

• Degree from a highly regarded university with strong academic performance.
• Experience using scientific software ELN (Electronic Lab Notebooks) LIMS or laboratory data management systems.
• Python or scripting experience for data analysis and workflow automation.
• Customer-facing experience through teaching consulting technical support tutoring or collaborative research.
• Integrated Masters degree or additional postgraduate research experience.
• Familiarity with enterprise software implementations or scientific informatics platforms.
• Interest in enterprise SaaS scientific software and digital transformation within industrial R&D.
• Ability to thrive in a fast-paced collaborative startup environment.

Compensation and Benefits and Other Things

• Base salary: $75000$85000 (New York City).
• Competitive equity package.
• Performance bonus.
• Medical dental and vision insurance.
• 401(k) with employer contribution.
• Hybrid work environment (NYC and London) or remote with customer proximity (Cleveland).
• Opportunity to work directly with leading global R&D organizations across multiple industries.
• Clear career progression with opportunities to grow into senior implementation and leadership roles.
• High-impact role with significant customer ownership early in your career.
• Join a rapidly growing venture-backed company helping accelerate scientific innovation worldwide.

Required Experience:

IC