Scheduling Manager

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

At Elara Caring we care where you are and believe the best place for your care is where you knowtheresno place like home andthatswhy our teams continue to provide high-quality care to more than 60000 patients each day in their preferred home our patients call home and wherever they are on their health journey we team member has a part to play in this means you have countless ways to make a difference asaStaffing Manager Personal Care Services.Being a part of somethingthis great startsby carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneerindelivering unparalleled care weneedaStaffing Managerwithcommitment and compassion. Are you one of them If so apply today!

Why Join the Elara Caring mission

• Work in a collaborative environment.

• Be rewarded with a unique opportunity to make a difference.

• Competitive compensation package

• Tuition reimbursement for full-time staffand continuing education opportunities for all employees at no cost

• Opportunities for advancement

• Comprehensive insurance plans for medical dental and vision benefits

• 401(K) with employer match

• Paid time off paid holidays family and pet bereavement

• Pet insurance

AsaStaffing Manageryoullcontribute to our success in the following ways:

• Overseetimelyscheduling completion and documentation of client visitsin accordance withregulatory and company standards

• Manage caregiver placements long-term case assignments start-of-care visits and fill-in dispatch support

• Lead coach and develop staffing supervisors coordinators andspecial careaides

• Ensureaccurateclient schedules authorization alignment and same-day vacant shift coverage

• Create staffing and dispatch plans to reduce gaps and improve staffing reliability

• Prepare for and support state surveys onsite monitoring and contract audits

• Implement operational best practices that enhance communication efficiency and client outcomes

• Monitor and improve key performance indicators including speed to fill scheduling accuracy NPS and compliance measures

• Support care teams with service plan adherence and quality initiatives

• Collaborate with case managers clients caregivers and internal departments

• Represent Elara Caring professionally in the community upholdingmissionand service values

• Maintain confidentiality and compliance with HIPAA and regulatory standards
  

What is Required

• Bachelors degree preferredOR one of the following in lieu of a degree:Associate degree60 completed college credit hoursEquivalent experience in home care or healthcare operations

• 35 years of supervisory experience in a healthcare environment

• Experience supporting the elderly or disabled (professional or personal)

• Strong leadership and team management abilities

• Excellent communication organization and multitasking skills

• Proficiencyin scheduling software EMR platforms and general computer applications

• Knowledge of state regulations and compliance standards

• Ability to resolve problems quickly and professionally

• Bilingual fluency (Spanish Mandarin/Cantonese Russian Portuguese) a plus

• Familiarity with home care and Medicaid policies preferred

You will report to theRegional Director or Area Vice President ofPCS Operations.

This is not a comprehensive list of all jobresponsibilities; a fulljob descriptionwill be provided.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equalopportunityworkplace.

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Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process please submit a request via email at

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors including qualifications skills competencies and relevant experience. Elara offers a broad range of benefits. Learn more at Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.