Scheduling Coordinator
Job Summary
This is a remote position.
Oates Energy is a fast-growing provider of utility submetering and billing solutions for residential and commercial properties. We help property owners recover utility costs efficiently through innovative technology accurate billing practices and exceptional customer support. As we continue to expand we are seeking a highly organized and dependable Scheduling Coordinator to join our remote operations team.
The Scheduling Coordinator is responsible for coordinating appointments service requests meetings and other scheduled activities to support Oates Energys customers and internal operations. This role helps ensure that schedules are accurate organized and communicated effectively across the appropriate teams.
The ideal candidate is organized dependable detail-oriented and comfortable managing multiple scheduling requests in a remote environment. Strong communication skills attention to detail and the ability to prioritize changing schedules are essential.
- Coordinate appointments service requests meetings and other scheduled activities
- Schedule and confirm customer and internal appointments using approved company systems
- Respond to scheduling requests by phone email and other approved communication channels
- Review scheduling requests and identify the appropriate resources or team members
- Maintain accurate calendars schedules and appointment records
- Confirm appointment details dates
Required Skills:
Strong attention to detail and organizational skills Proficiency in Microsoft Excel and Microsoft Office Suite Excellent written and verbal communication skills Ability to manage multiple tasks and deadlines independently Experience with billing software property management software or utility management systems preferred
Required Education:
High school diploma or equivalent preferred