Scheduler- Dispatcher- Project Coordinator

Location: Jacksonville FL 32207
Job Type: Full-Time

We are looking for a highly organized dependable and proactive Scheduler / Dispatcher / Project Coordinator to join our team in Jacksonville FL.

This is a fast-paced hands-on coordination role responsible for keeping projects customers field employees and internal teams organized and moving forward. The ideal candidate is an excellent communicator who can confidently manage multiple priorities solve problems quickly and provide exceptional customer service.

If you thrive in a busy environment enjoy staying organized and take pride in keeping operations running smoothly we would love to hear from you.

• Answer incoming calls and respond to customer questions and requests in a professional timely manner.

• Schedule estimates appointments and jobs while coordinating availability with customers and in-house field employees.

• Maintain clear and consistent communication with customers throughout the project.

• Manage company email inboxes ensuring messages are addressed promptly and appropriate follow-up is completed.

• Monitor and manage the company text messaging system to ensure timely communication with customers and employees.

• Schedule and dispatch in-house field teams efficiently based on workload employee availability project requirements and deadlines.

• Coordinate employees and internal teams to ensure projects stay on schedule and key milestones are completed.

• Communicate daily schedules job details customer requirements and project updates to field employees.

• Work closely with company employees and field teams to coordinate work address scheduling issues and monitor project progress.

• Order materials needed for upcoming jobs and track orders deliveries and availability.

• Monitor material needs and communicate potential delays or shortages before they impact scheduled work.

• Maintain accurate project employee customer and scheduling information.

• Identify scheduling conflicts or potential project issues and take appropriate action to keep work moving.

• Provide ongoing administrative and coordination support to the project team and field operations.

• Excellent verbal and written communication skills.

• Professional and confident phone etiquette.

• Strong organizational and time-management skills.

• Previous experience in scheduling dispatching project coordination construction field services or a similar environment.

• Ability to manage multiple projects customers employees and deadlines simultaneously.

• Strong attention to detail and follow-through.

• Comfortable working with email text messaging scheduling and other communication systems.

• Experience coordinating employees and internal field teams.

• Ability to order track and coordinate delivery of job materials.

• Strong customer-service mindset and professional demeanor.

• Ability to stay calm organized and solution-focused in a fast-paced environment.

• Self-motivated dependable and able to work independently while also collaborating effectively with the team.

• Daytime hours MondayFriday no nights or weekends.

• 2 weeks of paid time off after 90 days of employment.

• 7 paid holidays after 90 days of employment.

• Excellent benefits including health dental and vision insurance.

• 401(k) retirement plan.

• Friendly supportive and fast-paced office environment.

• Professional development assistance and mentorship.

• Great managers who genuinely want you to succeed!

• Advancement and career growth opportunities.

• And more!

The right person for this position is someone who naturally takes ownership stays one step ahead and understands that successful projects depend on strong communication organization and teamwork.

You should be comfortable picking up the phone solving scheduling challenges following up when something is outstanding and making sure customers and our employees have the information they need to get the job done.

If you are an organized and motivated professional with strong communication skills and experience in scheduling dispatching or project coordination we encourage you to apply.

Please submit your resume and a cover letter outlining your relevant experience and why you would be a strong fit for this position.

Required Experience:

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