The Scheduler is responsible for accurately screening and completing callers inquiries by telephone and through the various work queues. Responsible for accurately documenting inquiries from patients and providers for screening scheduling and directing patients to appropriate providers services or levels of care. Provides information to patients to utilize and benefit from all of Carles services. Facilitates communication between self providers and patients to ensure that the patients needs are met. Schedulers are responsible for the scheduling and pre-registration of patients.
Responsibilities
Assumes responsibility for answering scheduling and pre-registration documentation along with following-up on all inquiries from patients and providers generated by telephone internet based or written/electronic correspondence. Educates patients and providers regarding a variety of patient care issues including but not limited to insurance provider department/location payment options and availability of Carle services. Obtains updates and verifies patient demographics insurance emergency contacts co-pays Primary Physicians including all applicable fields within the HIS system. Answers telephone transcribes and delivers messages to physicians nurses and others. Reports medical information obtained from patients and referring physicians accurately completely and in a timely manner. Distributes all messages according to practice communication standards.
Qualifications
Certifications: Education: Work Experience: Customer service
Carle Health Company Overview
Find it here.
Discover the job the career the purpose you were meant for. At Carle Health were committed to fostering a workplace where every team member feels valued respected and empowered where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17000 team members and providers work together to support patient care across central and southeastern Illinois. Weve grown to include eight award-winning hospitals and a multispecialty provider group with more than 1500 doctors and advanced practice providers. Were developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine the worlds first engineering-based medical school and Methodist College. Carle BroMenn Medical Center Carle Foundation Hospital Carle Health Methodist Hospital Carle Health Proctor Hospital Carle Health Pekin Hospital and Carle Hoopeston Regional Health Center hold Magnet designations the nations highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. For more information:
Salary Range
The compensation range for this position is $17.67per hour - $28.63per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including but not limited to the candidates experience qualifications location training licenses shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit
OverviewThe Scheduler is responsible for accurately screening and completing callers inquiries by telephone and through the various work queues. Responsible for accurately documenting inquiries from patients and providers for screening scheduling and directing patients to appropriate providers serv...
Overview
The Scheduler is responsible for accurately screening and completing callers inquiries by telephone and through the various work queues. Responsible for accurately documenting inquiries from patients and providers for screening scheduling and directing patients to appropriate providers services or levels of care. Provides information to patients to utilize and benefit from all of Carles services. Facilitates communication between self providers and patients to ensure that the patients needs are met. Schedulers are responsible for the scheduling and pre-registration of patients.
Responsibilities
Assumes responsibility for answering scheduling and pre-registration documentation along with following-up on all inquiries from patients and providers generated by telephone internet based or written/electronic correspondence. Educates patients and providers regarding a variety of patient care issues including but not limited to insurance provider department/location payment options and availability of Carle services. Obtains updates and verifies patient demographics insurance emergency contacts co-pays Primary Physicians including all applicable fields within the HIS system. Answers telephone transcribes and delivers messages to physicians nurses and others. Reports medical information obtained from patients and referring physicians accurately completely and in a timely manner. Distributes all messages according to practice communication standards.
Qualifications
Certifications: Education: Work Experience: Customer service
Carle Health Company Overview
Find it here.
Discover the job the career the purpose you were meant for. At Carle Health were committed to fostering a workplace where every team member feels valued respected and empowered where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17000 team members and providers work together to support patient care across central and southeastern Illinois. Weve grown to include eight award-winning hospitals and a multispecialty provider group with more than 1500 doctors and advanced practice providers. Were developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine the worlds first engineering-based medical school and Methodist College. Carle BroMenn Medical Center Carle Foundation Hospital Carle Health Methodist Hospital Carle Health Proctor Hospital Carle Health Pekin Hospital and Carle Hoopeston Regional Health Center hold Magnet designations the nations highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. For more information:
Salary Range
The compensation range for this position is $17.67per hour - $28.63per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including but not limited to the candidates experience qualifications location training licenses shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit
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