SAP Sustainment Operations Lead U.S. Citizenship Required

CGI Federal is seeking a Sustainment Operations Lead to oversee postdeployment operations and longterm support for the CIBS (Core Integrated Business Solutions) platform the delivered solution for a large DHS program. This modernized SAPbased financial management system supports a large federal civilian agency.

The Sustainment Operations Lead ensures stable production operations continuous improvement regulatory compliance and effective coordination across functional technical and program teams. This role maintains system reliability supports end users manages enhancements and ensures operational readiness in a missioncritical environment. Responsibilities include partnering with developers and test engineers on build deployment packaging and release activities. The role is customerfacing facilitating change control meetings documenting approvals maintaining configuration management artifacts and preparing reports.

This position is located in our Fairfax VA office; however a hybrid working model is acceptable. You will be required to be in our Fairfax VA office a minimum of two days per week.

Develop and implement configuration management processes including identification control audits and release management.
Lead daytoday sustainment operations for the SAP financial solution ensuring availability security performance and data integrity. Manage incident problem and change workflows in alignment with agency governance and ITIL practices.
Coordinate crossfunctional triage with SAP technical teams functional SMEs interface partners BASIS administrators and the cloud hosting provider (NS2).
Build and manage a Program Service Desk including staff oversight.
Support program strategy development for sustainment services.
Direct SAP releases enhancement packages security updates and break/fix deployments.
Maintain configuration baselines and ensure adherence to SAP transport procedures.
Serve as the primary sustainment point of contact for agency leadership and stakeholders.
Capture prioritize and refine enhancement requests.
Ensure compliance with federal financial policies accounting standards A123 internal controls FISCAM and audit readiness requirements.
Support annual audits by maintaining clear traceable operational documentation.

U.S. citizenship and successful completion of the CGI background check; ability to obtain and maintain a DHS EOD/Public Trust clearance.
12 years of experience in development configuration management and/or production operations.
Bachelors degree in Engineering Computer Science Information Systems Mathematics Business or a related field.
Experience in Agile DevSecOps or continuous improvement sustainment models.
SAP sustainment or operations experience ideally in federal financial environments; strong knowledge of SAP support transport and release management and defect remediation.
Experience with configuration and release management across multiple applications.
Strong communication and stakeholder management skills.
Experience coordinating across complex multicomponent environments.
ITIL certification or equivalent.

Desired qualifications:
Experience supporting SAP systems for federal agencies.
Understanding of federal financial processes (general ledger funds management budget execution procurement grants cost management).
Knowledge of SAP S/4HANA or modernization from ECC to S/4HANA.
Experience supporting hybrid cloud or FedRAMP environments.
PMP certification.
Familiarity with federal financial modernization initiatives (FSM).

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $143500.00 $310700.00.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation holidays and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and well-being programs

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• Communication
• Configuration management
• Release Management
• PMI Project Management Prof
• SAP S/4HANA
• Stakeholder management

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Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.