SAP NS2 Sr. DevOps Manager

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

• Lead mentor and develop a high-performing DevOps and cloud infrastructure team fostering a culture of accountability collaboration continuous improvement and technical excellence.
• Define and execute the roadmap for cloud infrastructure automation platform standardization and operational maturity across multiple cloud service providers.
• Oversee the design deployment and lifecycle management of secure scalable infrastructure using Infrastructure as Code with a strong emphasis on Terraform and automation-first practices.
• Guide the team in maintaining and troubleshooting Terraform-based infrastructure deployments across AWS Azure and GCP.
• Oversee the use and continuous improvement of Ansible playbooks and configuration management practices to support customer infrastructure at scale.
• Establish and enforce engineering best practices for source control code review branching strategy and change management using GitLab and multiple repositories.
• Lead the deployment and operational management of containerized services using Docker and Kubernetes ensuring reliability scalability and maintainability.
• Partner with engineering security compliance and customer-facing teams to deliver resilient infrastructure solutions aligned to customer and regulatory requirements.
• Drive incident response root cause analysis and problem management efforts related to infrastructure platform and connectivity issues.
• Provide leadership oversight for troubleshooting traffic flow and connectivity between customer and hosted environments.
• Ensure robust monitoring logging alerting and configuration management capabilities are implemented and maintained across a multi-tenant multi-cloud environment.
• Promote a security-first operating model embedding security governance and compliance requirements into infrastructure design deployment and operations.
• Oversee the creation and maintenance of technical documentation system design artifacts governance materials standard operating procedures knowledge base articles and technical bulletins.
• Identify opportunities to responsibly leverage generative AI to improve engineering efficiency consistency speed and operational effectiveness within approved security boundaries.
• Manage team priorities resource planning delivery expectations and cross-functional dependencies to ensure successful execution of strategic and operational objectives.

• Strong leadership experience managing DevOps cloud infrastructure platform engineering or SRE teams in complex enterprise environments.
• Deep knowledge of AWS foundational services including EC2 S3 IAM Route 53 and VPC.
• Deep knowledge of Azure foundational services including Virtual Networks Application Gateway Storage Accounts Virtual Machines Load Balancer and Resource Groups.
• Strong knowledge of GCP foundational services including Projects Compute Engine GKE Cloud Storage and VPC.
• Expertise in Terraform including module design reusable patterns and multi-cloud infrastructure deployment strategies.
• Experience leading CI/CD maturity and automation initiatives across engineering organizations.
• Strong proficiency in scripting and automation using languages such as Python and Bash.
• Experience with RBAC design identity provisioning and access governance.
• Strong investigative and troubleshooting skills across infrastructure systems and cloud configurations.
• Experience with logging observability and log processing in cloud environments.
• Strong working knowledge of networking concepts including IP routing subnetting DNS and network troubleshooting.
• Strong Linux systems knowledge including deployment configuration hardening and troubleshooting.
• Familiarity with enterprise workflow and ticketing platforms such as ServiceNow and Jira.
• Strong written and verbal communication skills with the ability to communicate effectively across technical and non-technical stakeholders.

• Bachelors degree in Computer Science Engineering or equivalent practical experience.
• 8 years of experience in cloud infrastructure DevOps site reliability engineering or platform engineering roles.
• 3 years of experience leading or managing technical teams in a DevOps infrastructure or cloud engineering environment.
• Hands-on experience with technologies such as Python Terraform Ansible CI/CD platforms Vault and identity management solutions.
• Strong experience with Unix/Linux operating systems including administration hardening and troubleshooting.
• Strong experience with networking fundamentals and distributed systems operations in cloud environments.

• Experience leading teams responsible for large-scale distributed multi-cloud environments.
• Demonstrated success building and scaling infrastructure automation programs in regulated or security-sensitive environments.
• Experience supporting government national security or critical infrastructure customers.
• Strong background in incident management operational excellence and service reliability practices.
• Ability to balance strategic planning with technical execution and organizational leadership.
• Proven track record of driving automation standardization and continuous improvement across infrastructure operations.
• Strong problem-solving skills sound judgment and a high sense of ownership and accountability.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is00USD.The actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

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Requisition ID: 459622 Work Area: Software-Development Operations Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid