SAP Analyst- SuccessFactors

The IT Analyst is responsible for supporting enhancing and optimizing SAP SuccessFactors solutions that enable effective Human Resources processes across the organization. This role works closely with HR business partners IT teams system integrators and end users to gather requirements configure solutions troubleshoot issues support integrations and deliver continuous improvements across SuccessFactors modules.
The IT Analyst position will identify process data and application improvements and support the definition and creation of documentation to facilitate prioritization and of the technical specifications required for resolution.
This position requires a high degree of technical knowledge. This role will interface with both technical and business resources so effective communication skills are required.

This role can be hybrid/onsite in Rochester New York OR Oakdale Minnesota.

Responsibilities:
Partner with HR stakeholders to understand business needs document requirements and translate them into scalable SAP SuccessFactors solutions.
Configure and maintain SuccessFactors modules such as Employee Central Recruiting Onboarding Performance & Goals Compensation Learning Succession or Workforce Analytics based on business priorities.
Analyze current HR processes and recommend system and process improvements that increase efficiency data quality compliance and user experience.
Support production operations by investigating incidents resolving system issues coordinating fixes and ensuring timely communication with business users.
Prepare functional specifications for reports integrations workflows business rules permissions and system enhancements.
Collaborate with technical teams on interfaces data migration integration testing security roles and deployment activities.
Develop and execute test plans test scripts and validation activities for configuration changes integrations releases and enhancements.
Coordinate user acceptance testing document results track defects and support business sign-off before production deployment.
Maintain system documentation configuration guides training materials support procedures and release notes.
Monitor SuccessFactors release updates assess business impact and recommend adoption of relevant new features.

Required Qualifications:
Bachelors or Associates degree in Information Systems Business Administration Computer Science or a related field; equivalent experience may be considered.
Experience supporting or implementing SAP SuccessFactors in a functional analyst business analyst HRIS or application support role.
Strong understanding of HR business processes and how they are supported within cloud-based HR technology platforms.
Hands-on experience with requirements gathering system configuration testing documentation and production support.
Ability to troubleshoot functional issues analyze root causes and coordinate solutions across business and technical teams.
Strong written and verbal communication skills with the ability to explain technical concepts to business users clearly.
Experience working with ticketing systems change management processes and structured release or deployment practices.

SAP SuccessFactors certification in one or more modules.
Experience with Employee Central integrations role-based permissions business rules workflows and reporting tools.
Knowledge of SAP HCM payroll integrations middleware APIs or integration platforms such as SAP Cloud Integration or Boomi.
Familiarity with data privacy audit compliance and HR security requirements.
Ability to manage multiple priorities in a global matrixed or shared-services environment.

Core Competencies:
Business analysis and requirements documentation
SAP SuccessFactors configuration and functional support
Problem solving and root-cause analysis
Stakeholder engagement and customer service orientation
Testing coordination and quality assurance
Process improvement and continuous optimization
Change management and clear communication