Salesforce BA

Position - Salesforce Business Analyst

Location - Dallas TX

Experience - 10 Years

Type - Full Time

Job Description -

• Must Have Technical/Functional Skills
• sales service certifications required
• FSC certification will be preferred
• Banking and financial services experience is preferred
• Ability to define the system landscape to identify gaps between current and desired end-states and deliver a CRM solution
• working knowledge in data migration and integration
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead work-stream lead etc)

Roles & Responsibilities

• Execute quick POC
• Write user stories aligning to product capabilities of Financial Service cloud and experience cloud
• Hands on work on the existing salesforce implementation
• Lead defining and practical business solutions based on technology implementing; experience leading executive discovery sessions
• Understand requirements (functional and technical) needed to address client needs
• Perform routine administration functions for
• Create documentation (e.g. training communications release notes user stories test scripts process flows) associated with Saleforce projects
• Actively co-ordinate and participate in SIT and UAT
• Co-ordinate with business and IT stakeholders
• Onsite-offshore co-ordination
• Report regular progress on projects
• Testing and training strategies