Sales Support Representative II

• Coordinates and collaborates with disparate groups within the company (lab scientists marketing order fulfillment shipping outside sales direct revvity teams) to meet the needs of our customers.
• Main contact for all aspects of customer order fulfillment which include but are not limited to sales technical support entering and following up sales quotes customer service CRM data entry as well as pre and post-sales marketing activities.
• Input approve and update customer data in ERP (sage) and CRM (salesforce) systems.
• Sales support includes international distributors and global revvity teams as well as domestic (US) customers.
• Responsible for lead management lead follow-up and opportunity closing throughout the territory.
• Participate in business process improvement groups and assist in driving change throughout the organization.
• Work is performed in the office.

• Laboratory experience and/or experience supporting scientific products instrumentation or consumables preferred.
• Ability to understand and communicate scientific applications laboratory workflows and technical product information to customers distributors and commercial teams.
• Strong verbal and written communication skills with the ability to effectively interact with both technical and non-technical audiences.
• Experience with Salesforce Sage or similar CRM/ERP systems preferred.
• Strong organizational skills and attention to detail with the ability to manage multiple priorities in a fast-paced environment.

Why TalentBurst
At TalentBurst we deliver more than talent we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision transparency and results we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.