Sales Support Coordinator

Sales Support Coordinator - Marlborough MA Monday to Friday 8:00 AM to 5:00 PM

Pay range: $23.48 - $35.23/ hour

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

• Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
• Best-in-class well-being programs
• Annual no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Facilitate smooth client setup process to ensure accuracy efficiency and client satisfaction. Support field sales; designed to increase the field representatives client interactions

• Acts as support for Commercial Sales Representatives; submits and monitors progress of incoming requests associated with both existing and new business.
• Obtain any missing information required to complete the entry of data required for the start-up of new accounts including demographic information pricing credit history connectivity requests supply orders custom profiles client defined reflex requests agreements custom requisitions and phlebotomy services.
• QC entry into lab and billing system for all new accounts.
• Create & maintain client files for audit purposes
• Monitor approval turnaround time for new client start-up process request any additional data required to obtain approval and communicate status tocommercial sales representatives.
• Facilitate and process demographic pricing connectivity requests and billing adjustments for existing customers submitted by Commercial Sales to increase the productivity of the commercial sales representatives.
• Assist Customer Solutions Specialist in the process of newaccount setup and onboarding.

Required WorkExperience:

• 2-3 years of technical billing or customer support experience

Skills:

• Strong PC skills including Excel Word PowerPoint and Access
• Strong communication skills
• Solid organizational skills
• Team Player
• Customer Focused
• Action Oriented
• Attention to Detail
• Ethics and Values
• Functional Technical Skills
• Perseverance

Education

• Bachelors Degree (Preferred)
• High School Diploma or Equivalent (Required)