Sales Operations Analyst
Richmond, VA - USA
Job Summary
McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.
What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.
About the Role
The Sales Operations Analyst transforms data into insights recommendations and scalable solutions that improve sales performance and operational effectiveness.
This role goes beyond reporting. You will define business problems identify root causes evaluate solutions recommend actions and help implement repeatable business playbooks. You will partner with Sales Leadership Finance HR Compensation IT and other teams to support territory management quota processes performance reporting account alignment data governance and process improvement.
As our analytics capabilities evolve you will also leverage tools such as Google Looker Gemini and other AI-powered technologies to improve reporting analysis and decision-making.
We are looking for someone who is analytical curious adaptable and comfortable turning ambiguity into clear business action.
What Youll Do
Analytics & Business Insights
- Develop and maintain dashboards reports and visualizations using Looker and other BI tools.
- Analyze sales performance quotas territory productivity customer trends and operational metrics.
- Translate data into actionable insights risks opportunities and recommendations.
- Use SQL Excel and reporting tools to validate and analyze data.
- Present findings and recommendations to business leaders and stakeholders.
Problem Solving & Recommendations
- Investigate business challenges identify root causes and recommend practical solutions.
- Explain not only what happened but why it happened what should happen next and how success should be measured.
- Balance analytical findings with business priorities and operational realities.
- Partner with stakeholders to implement and evaluate recommendations.
Process Improvement & Playbooks
- Create playbooks decision frameworks SOPs and implementation plans.
- Improve processes through automation standardization and governance.
- Develop scalable solutions that reduce manual effort and improve consistency.
- Translate one-time fixes into sustainable business practices.
Sales Operations Support
- Support territory planning account ownership changes sales hierarchy updates and coverage models.
- Assist with quota administration governance and performance processes.
- Validate organizational changes impacting reporting and incentive compensation.
- Support sales incentive programs data validation and request management.
Data Quality Technology & Automation
- Perform data audits testing reconciliations and root-cause investigations.
- Identify issues before they impact reporting territories quotas or incentives.
- Support system enhancements reporting improvements and process automation.
- Utilize AI tools responsibly to increase analytical efficiency and operational effectiveness.
Core Qualifications
- Demonstrated ability to use data to solve business problems and support decision-making.
- Experience developing dashboards reports or visualizations using Looker Power BI Tableau or similar BI platforms.
- Strong Excel skills and experience working with complex datasets.
- Ability to investigate data issues determine root causes and recommend solutions.
- Strong analytical critical-thinking and problem-solving skills.
- Ability to translate analysis into actionable recommendations processes or playbooks.
- Strong communication and stakeholder management skills.
- Ability to manage competing priorities and thrive in ambiguous environments.
- Continuous learner with a passion for business improvement and technology.
Preferred Qualifications
- Experience with Google Looker LookML Looker Studio SQL or similar analytics tools.
- Experience with CRM platforms such as Salesforce.
- Exposure to sales operations territory management quota planning forecasting incentives or reporting.
- Experience with AI-powered tools automation process improvement or governance frameworks.
- Experience building playbooks SOPs decision frameworks or scalable business processes.
- Background in healthcare distribution medical products or other complex B2B environments.
Who Will Thrive in This Role
You enjoy solving complex business problems learning new technologies and working in a fast-paced environment where priorities evolve. You are naturally curious challenge assumptions and have the ability to move from analysis to action.
The ideal candidate doesnt stop at identifying problems. They uncover root causes recommend solutions implement changes and create repeatable processes that improve business performance.
What Success Looks Like
Successful candidates will:
- Deliver accurate actionable reporting and insights.
- Recommend practical actions that improve business outcomes.
- Build playbooks and scalable solutions that drive consistency and efficiency.
- Address root causes instead of repeatedly solving symptoms.
- Partner effectively with stakeholders to implement and measure results.
- Improve business processes through data automation and technology.
- Continuously expand their business analytical and technical expertise.
Were looking for someone who can move from data to insight insight to recommendation and recommendation to action. The right candidate will help build repeatable business playbooks while continuously improving how the business operates competes and grows.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.
Our Base Pay Range for this position
$88900 - $148100McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: .
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
Required Experience:
IC
About Company
McKesson is the leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions. McKesson is the central nervous system of health care. At any given moment, in any given minute, we simultaneously execute thousands ... View more