Sales & Operations Advisor

Whats Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe Arizona and Dallas Texas we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer in the right vehicle on the right terms and on their path to ownership.

You can find DriveTimes tire tracks across the nation with dealerships where we embrace a transparent pricing approach eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where youre located if youve got DRIVE and youre looking to make an impact wed love for you to make a difference with us!

Thats Nice But Whats the Job

Responsibilities of the Job (Or Better Known as Your Next Destination)

This is not your typical sales role. As a Customer Experience Guide you are at the center of driving dealership successdelivering sales building relationships and creating a buying experience customers wont forget. From the first interaction to the final handshake youll guide customers through the entire sales process both in-store and virtually while maximizing every opportunity to close deals and exceed goals.

• Prospect daily to build a strong pipeline and drive traffic to the dealership.
• Achieve and exceed sales targets while delivering an iconic customer experience that keeps buyers coming back.
• Take ownership of the entire sales cyclefrom lead follow-up and virtual engagement to test drives paperwork and purchase completion.
• Confidently present vehicles highlight features and match customers with the right solution to close the sale.
• Collaborate with managers and fellow Guides to deliver top performance and uphold DT Way Standards.
• Execute the administrative side of sales with precision: deal documentation underwriting cash handling inventory titles loan documents and down payments.
• Engage customers proactivelymake calls set appointments and educate buyers to keep the pipeline moving.
• Support dealership operations including opening and closing responsibilities.

Whats in it for you

• Base pay plus uncapped performance-based sales incentivesthe more you sell the more you earn.
• Be part of a fast-paced results-driven team where high performers thrive.
• The opportunity to build lasting customer relationships while accelerating your career in sales.

Knowledge Skills and Abilities (The Good Stuff)

• Professional and persuasive communication skills; must have the ability to close the saleand handle customer requests
• Understanding the characteristics features and capabilities of all vehicles and providing customers with detailed information
• Must execute the highest attention to detail when assisting with the sale processes
• Must be able to retain training instruction implement feedback received and adapt to any and all changes in processes
• Must practice strict discretionwhen dealing with sensitive information and account information
• Must be comfortable operating and parking vehicleson and off the lot
• Must be able to work autonomouslyand take ownership on assigned tasks
• Must assure the highest level of customer experience and satisfaction
• Required at times to work a flexible schedule including mornings evenings and Saturdays.

Requirements (a.k.a. What You Need to Get the Job Done)

• High School Diploma or GED required;Associates or bachelors preferred OR equivalent experience.
• 3 years of related work experiencesuch as customer service sales or retail industry
• Valid drivers license and acceptable driving record for the previous 3 years
• Must be at least 18 years of age
• Ability to pass a drug test and a background check

Physical Demands:The physical demands for this job.

The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job position is designated as a safety sensitive position.

• Must be able to remain in a stationary position at least 50% of the time.
• Frequently move about inside the office to access file cabinets office machinery etc.
• Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery such as a calculator copy machine and printer.
• Requires visual acuity to operate motor vehicles.
• Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations.
• This position could require moving objects up to 20 pounds.

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

So What About the Perks Perks matter

• Medical dental and vision oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait Theres More. 401(K) Company paid life insurance policy short and long-term disability coverage to name a few.
• Growth Opportunities. You grow I grow we all grow! But seriously DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1000 employees promoted year over year.
• Tuition Reimbursement. Were as passionate about your professional development as you are. With that well put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization because well money matters!

• Consistent Work Schedule. We are strong believers in work/life balance. Were closed on Sundays to give our employees valued time with family and friends.
• Teamwork Makes the Dream Work.Be part of a winning team and get winning bonus share sales contests and other perks to recognize a job well done.
• World Class Training and Development.You can quickly certify on higher levels and prepare for the next role with our manager training programs.

• Paid Time Off.Not just lip service: we work hard to play hard! Paid time off includes (for all full-time roles) wellness days holidays and good ole fashioned YOU time! For our Part-timers dont fear you get some time time is available - the more you work the more you earn!

Anything Else Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards but well save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity Best Company Culture and Best Company Leadership oh and dont forget Phoenix Business Journal Healthiest Employers (okay well stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring we dont just look for the right person for the job we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional fun and high-energy environment!