Sales Operations Administrator

At Peterson we partner with our customers to build the future. For over 90 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges back-up power at hospitals fire-fighting concerts and moving goods; we are everywhere you look. At Peterson you dont just have a career you have a purpose.

Our family-oriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.

You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.Peterson offers competitive wages generous benefits and promotional opportunities at a family-owned and operated time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has the immediate need for an experienced Sales Operations Administrator based at our San Leandro CA location.

This position is responsible for invoicing customers for new and used equipment post-sale claims processing/tracking Sales Rep commission vouchers deal packet processing/storage and Caterpillar PINS tracking.

ESSENTIAL JOB FUNCTIONS

The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Process customer invoices for new used and rental equipment report all new Caterpillar machine sales via PINS Report and create commission vouchers.
• Insure timely invoicing to Customers for New Machine/Attachment Sales Used Machine/Attachment Sales Monthly Rentals (RPOs) and Rental Services (CA only).
• Collaborate with Sales Management Coordinators Reps Accounting and EMS to maintain close tracking of invoices initiate and track post-sale claims from Sales Rep iQuote worksheet until full recovery of funds from Caterpillar. Interaction with other departments and Peterson team members as necessary.
• Keep current on Caterpillar Merchandising Programs in order to drive maximum utilization of all applicable value-add claim options.
• Ensure timely submission of claims and full recovery of funds claimed. File claims within the allotted time-frame. Keep 60 Day Report at a manageable level (green status).
• Ensure machine packet contents are complete and in proper order before filing protecting Peterson from audit violations.
• Maintain electronic and hard copy files of equipment/attachment records as needed.
• Keep current on relevant department and company operational and administrative matters.
• Look for ways to continuously improve and refine department processes to reduce wasteful steps.
• Maintains punctual regular and predictable attendance.
• Operate company or personal vehicle as needed.

OTHER JOB FUNCTIONS

• Other administrative clerical duties as assigned by Manager.
• Work overtime as needed and within labor law guidelines.
• Attend scheduled training classes department and safety meetings.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation persuasion and negotiation skills required in working with customers/ coworkers including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from supervisor/manager.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily safely and in alignment with Petersons core values. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Degree (GED); and a minimum of three years of related experience in sales support preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

CERTIFICATES LICENCENSES REGISTRATIONS

Must possess a valid motor vehicle operators license and have access to reliable transportation.

The pay hourly pay range for this position is: $35.55-$41.00. We also offer a total compensation package in addition to base salary.