Sales Director Audio Visual, Event Technology
Job Summary
Be apart of the Pinnacle Live team in South Florida where iconic events luxury experiences and world-class hospitality come together.
- Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales.
- Responsible for having a deep knowledge of Pinnacle Lives products and offerings while displayinga passion for learning and understanding new technologies.
- Communicate & collaborate effectively with the Venue Director on day-to-day responsibilitiesservice and client issues hotel relationships and management of the Sales Managers ifapplicable.
- Communicate & collaborate effectively with the National Director of Venue Sales on sales funnelmanagement sales strategies and CRM management.
- Represent Pinnacle Live and the hotel during site visits planning meetings and pre-conventionand debrief meetings when applicable.
- Hire manage and continual development of the Sales Manager staff and ensure they aredelivering Gold Standard customer experiences throughout the sales process event executionand post-event follow-up.
- Responsible for generating and revising scope of work quotes proposals and contracts based onthe needs of large-scale hotel leads requiring AV products and services.
- Stay attuned to the Sales Managers needs and have an open line of communication for them.
- Stay attuned to the needs of the Hotel Sales Team keeping an open line of communication forthem.
- Coordinate with the Operations department to ensure successful events for our clients.
- Provide and measure accurate revenue forecasts for the sales team and leadership.
- Use creativity and collaboration to explore profitability revenue opportunities and client retention.
- Responsible for selling profitable business that aligns with budget expectations forecastingreporting to support P&Lefforts andshould have a working understanding of a how a P&L works.
- Manage accurate and timely billing of events and clients through the sales team.
- Perform other duties as assigned.
- Bachelors degree in business or related fieldor equivalent experience
- Minimum of five (5) years experience in an audio-visual systemssalesleadership role
- Minimum of five (5) years experience in a customer service facing role
- Minimum of three (3) years experience in a sales management role
- Strong business communication presentation and writing skills
- Proficiency in CRM platforms ability to generate high-quality insights into sales activity andProgress
- Exceptional relationship builder internally and externally
- Production and Staging experience within a hotel venue convention center or travelingorganization is required
- Scenic and Décor experience is required
- Rigging Electrical and Exhibit experience is required
- Experienced and passionate manager; excellent leadership skills
- Highly skilled communicator; exceptional interpersonal and relationship-building skills
- Highly skilled at project management; proven success working in a fast-paced environment
- Thrives in fast-paced environments is flexible and able to adapt to changing scenarios
- Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
- Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
- Ability to work within a fast-paced and evolving dynamic welcoming change and navigatingconflicting priorities when applicable
- Performance based incentive plans on top of base salary
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Required Experience:
Director
About Company
Pinnacle Live creates and executes in-person and hybrid meetings and events for the hospitality industry and for corporate clients. We bring communities together by unleashing the power of live events.