Sales Coordinator Front Desk Checkout

Mystique Medical Spa is the Peoples Choice Award Winner for Best Medical Spa for 6 consecutive years. We are currently accepting applications for our Patient Care Coordinator position. Reporting directly to the Office Manager the Patient Care Coordinator will be responsible for creating an exceptional checkout experience for every patient. This role combines patient service treatment-plan coordination sales scheduling and daily administrative support. The ideal candidate will be personable polished and sales-oriented with confidence in discussing pricing and promotions. If you enjoy helping patients achieve their aesthetic goals and thrive in a fast-paced service focused environment we would love to speak with you!

Duties include but are not limited to:

• Providing a warm and professional checkout experience ensuring each patient leaves feeling valued appreciated and well cared for.
• Accurately process payments memberships rewards promotions financing discounts and other transactions.
• Reviewing provider-recommended treatment plans and explain pricing packages promotions and payment options.
• Converting treatment recommendations into scheduled appointments.
• Promoting memberships skincare products maintenance treatments and complementary services.
• Educating patients about rewards memberships financing options and available savings.
• Rebooking patients at recommended treatment intervals and sending requests for patient reviews.
• Maintaining accurate encounter notes invoices payment documentation and tracking sheets.
• Completing daily reconciliation closing procedures restocking and other operational duties.
• Providing backup support by answering phones and scheduling appointments.
• Participating in ongoing meetings product education and training.

The ideal candidate will possess the following:

• High school diploma or GED required college degree preferred.
• Medical assistant and/or phlebotomy license preferred
• Previous experience in sales hospitality customer service medical aesthetics beauty retail or a medical office is preferred.
• Strong communication and relationship-building skills in person and by phone email and text.
• Highly organized detail-oriented proactive and able to manage multiple priorities.
• Professional judgment and commitment to protecting patient confidentiality.
• Bilingual abilities in Spanish are a plus.

Position offers a competitive wage between $19 - $23 per hour with generous benefits including Medical Dental Vision Life Insurance PTO Sick Time 401(k) with Company match and tiered revenue bonuses.

Apply online through Sierra HR Partners. Make telephone inquiries by calling 559.431.8090

An Equal Opportunity Employer

Required Experience:

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