Sales & Business Development Manager Precious Metals Recycling & Refining

Heraeus Precious Metals is seeking a Manager Sales Recycling & Refining to drive profitable growth across the North American Recycling & Refining business. This role is responsible for sourcing precious-metal-bearing materials expanding strategic customer relationships developing new business opportunities and managing the commercial activities associated with recycling and refining.

The successful candidate will develop and execute commercial strategies evaluate market and competitive conditions negotiate customer arrangements and work closely with Refining Operations Laboratory Logistics Finance Risk Quality Regulatory Compliance and global commercial teams. The role combines strategic account management business development material sourcing market intelligence and commercial leadership.

This is an experienced commercial role with significant influence on material volumes revenue profitability customer retention and long-term business growth. The position does not have direct people-management responsibility but leads through customer ownership commercial accountability and cross-functional collaboration.

• Develop and execute annual and multi-year commercial strategies for the Recycling & Refining business in alignment with Heraeus strategic objectives.

• Drive profitable growth by acquiring new precious-metal-bearing material streams and expanding existing customer relationships.

• Develop sales plans forecasts territory strategies customer growth plans and commercial objectives and deliver against agreed revenue volume profitability retention and business-development goals.

• Serve as the primary commercial contact for assigned strategic accounts and build long-term relationships with customer decision-makers including executive-level contacts.

• Understand customers material streams processing activities supply chains business objectives and commercial requirements to identify opportunities for increased sourcing and account growth.

• Lead and negotiate commercial discussions involving material specifications pricing settlement terms logistics assay requirements payment terms contracts and service offerings within established authorization limits.

• Identify evaluate and develop new sources of precious-metal-bearing materials from manufacturers industrial companies recyclers collectors brokers and other relevant organizations.

• Work with Refining Laboratory Operations Technical and Logistics teams to assess material characteristics recoverability processing requirements analytical needs logistics and overall business value.

• Monitor precious-metal markets recycling and refining trends customer industries technology developments competitive activity and emerging material streams to identify opportunities and recommend commercial responses.

• Analyze revenue profitability material volumes customer economics pipeline activity anticipated material flows and forecasts; identify performance gaps and develop corrective actions with business leadership.

• Coordinate cross-functional resources to deliver customer commitments resolve complex issues and balance customer requirements with refining capabilities processing capacity quality logistics risk compliance and profitability objectives.

• Conduct commercial activities in accordance with Heraeus policies Code of Conduct applicable laws and regulations customer and material acceptance requirements Anti-Money Laundering expectations precious-metals accountability standards and other applicable compliance obligations.

• Bachelors degree in Business Administration Marketing Finance Engineering Chemistry Metallurgy Supply Chain or a related discipline.

• At least five years of progressive experience in B2B sales commercial management strategic account management business development material sourcing or a related field.

• Demonstrated experience managing complex customer relationships and commercial opportunities.

• Experience developing sales strategies forecasts business plans and customer growth initiatives.

• Strong commercial and business acumen including the ability to evaluate customer and material economics.

• Strong negotiation consultative selling presentation written communication and relationship-management skills.

• Ability to analyze complex business situations make sound recommendations and solve non-routine problems.

• Ability to influence and lead through collaboration without direct reporting authority.

• Strong organizational and project-management skills with the ability to manage multiple priorities and competing objectives.

• Proficiency with Microsoft Excel PowerPoint Word CRM systems and other standard business applications.

• Experience in precious metals recycling refining specialty chemicals industrial manufacturing engineered materials mining metals processing or a related industry.

• Experience working with precious-metal-bearing materials or recycling and refining processes.

• Experience negotiating complex commercial agreements or managing commodity-related commercial activities.

• Experience supporting multinational or global customers.

• Experience with CRM platforms such as Microsoft Dynamics Salesforce or an equivalent system.

Equivalent combinations of education and relevant professional experience may be considered.

• Knowledge of precious-metal markets and recycling and refining business models.

• Understanding of precious-metal-bearing material streams and commercial evaluation.

• Financial and profitability analysis skills.

• Market analysis and competitive intelligence capabilities.

• Ability to understand technical refining laboratory logistics and material-flow requirements.

• Ability to develop executive-level customer relationships and customer-specific solutions.

• Sound judgment regarding customer prioritization material sourcing pricing recommendations commercial terms forecasting and risk escalation.

• Frequently sit stand walk and use hands to operate office equipment.

• Communicate effectively in person by telephone and through electronic communication.

• Occasionally lift and carry up to 20 pounds.

• Travel frequently throughout the United States and Canada with occasional international travel.

• Visit manufacturing recycling refining laboratory production industrial and customer facilities where personal protective equipment may be required.

This role operates across office customer manufacturing recycling refining laboratory and industrial environments. Exposure to chemicals industrial equipment precious-metal-bearing materials and elevated noise levels may occur during site visits. Appropriate personal protective equipment and site safety procedures must be followed in designated areas.