Sales Associate
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Job Summary
Creating foldable displays advancing medical innovations or giving new life to precious metals at Heraeus we empower our customers to stay ahead of the curve. As a family-owned global technology leader we take pride in being the invisible force driving innovation. Whether in production research sales or administration we deliver world-class quality across key industries: Precious Metals Healthcare Semiconductor & Electronics and Industrials. With a strong global presence including a significant footprint in the United States Heraeus employs approximately 15100 people across 40 countries all dedicated to shaping the future of technology and industry.
About Heraeus
Solutions from the Heraeus Group provide faster internet rid water of germs and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company we combine materials expertise and technological leadership to create the most diverse products all with one thing in common: World-class quality. Working with customers around the world we shape the future and provide vital innovations in the areas of Metals & Recycling Healthcare Semiconductor & Electronics and Industrials. Heraeus is one of the top 10 family-owned companies in Germany and has a team of around 17200 employees in 40 countries.
About Engineered Tissue Solutions
Engineered Tissue Solutions was acquired in 2021 by the Heraeus Group a broadly diversified family-owned technology company. Learn more about Heraeus Group .
The following challenges await you:
Pillar 1: EAM Sales Support
Assist the RSD and EAMs in planning coordinating and executing sales activities.
Provide trained approved hands-on support to EAMs (dressing changes product applications in-services evaluation/trial support) progressing from observation to independent execution.
Serve as a customer point of contact addressing inquiries and resolving issues promptly.
Coordinate follow-up communications to support customer satisfaction and sales initiatives.
Build and maintain strong relationships with key healthcare decision-makers and influencers.
Facilitate order entry tracking and issue resolution to ensure timely delivery.
Help organize and execute events such as product demos trade shows and trainings.
Prepare event materials and equipment using approved literature data and claims.
Manage scheduling travel and event logistics for sales activities.
Prepare sales reports forecasts and presentation materials for the EAM.
Maintain accurate CRM records of sales activity customer interactions and accounts.
Apply best practices for account targeting and reimbursement support.
Maintain strong working knowledge of ETSs skin substitute products and services.
Pillar 2: Cold Outreach & Pipeline Development
Conduct disciplined cold outreach into designated accounts to build a personal pipeline documented in CRM.
Support EAMs with market research and competitor analysis.
Gather and share customer feedback with sales and product development teams.
Stay current on market trends competitor activity and wound care advancements.
Share market and opportunity insights with the ETS team.
Pillar 3: National Coverage & Sales Support
Serve as a flexible national resource for territory/vacancy coverage evaluations launches or strategic assignments as coordinated by the National Sales Development Manager.
Your Profile:
BS/BA in business healthcare or a related field or equivalent experience required.
12 years of experience in sales support customer service or administrative roles ideally in the healthcare or medical device industry.
Experience in the healthcare medical device or pharmaceutical industry is highly desirable but not required.
Demonstrated drive coachability learning agility professionalism and comfort in a field-based environment. Familiarity with supporting field sales teams including scheduling and organizing events is an advantage.
Proficiency with Microsoft Office Suite (Word Excel PowerPoint Outlook) for creating reports presentations and managing schedules.
Comfort with virtual communication tools (Microsoft Teams) for meetings and presentations.
Valid drivers license and reliable transportation for occasional travel to support events or meetings.
Flexibility to accommodate travel or work outside standard business hours when required.
Previous experience in startup and medium sized companies preferred but not required.
Curious Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants regardless of sex gender identity sexual orientation race color religion national origin physical or mental disability protected veteran status age or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision Mission and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures backgrounds and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at
Any further questions
If you need any assistance or have questions please contact or visit our website at .
Keywords:wound care sales skin sub sales
Required Experience:
IC
About Company
The Heraeus Group is a broadly diversified and globally leading family-owned technology company, headquartered in Hanau, Germany. The company’s roots go back to a family pharmacy started in 1660. Today, Heraeus bundles diverse activities in the Business Platforms Metals and Recycling, ... View more
